HR Systems Assistant - HRIS

Company Description

A LITTLE ABOUT US:

At Dungarvin, we're not just a national company; we're a family of caring, passionate, and dedicated team members working together nationwide to offer top-notch, community-based support. Our mission is simple: We're here to provide exceptional assistance to individuals with intellectual and developmental disabilities, including those facing mental health, behavioral, or significant medical challenges.

WE OFFER:

• Innovative, collaborative environment with a flexible work/life balance and Flex-schedule
• Flex Schedule- Hybrid
• 401(k) plan with 3% company match 
• Company provided hardware
• PTO that increases with tenure
• Pet Insurance
• Verizon Wireless and Dell employee discounts
• FREE Life Insurance and long-term disability
• Medical, Dental, Vision (Domestic partners eligible for Dental)
• Supplemental Insurance, FSA and HSA
• PayActiv – Access 50% of your wages before payday
• Referral Bonus Program

Job Description

The HR Systems Assistant will assist the HR Systems Team with the management of the HR Systems Help Desk by triaging incoming support tickets, providing level 1 system support, monitoring assigned systems, and performing tasks as assigned. This role requires a keen eye for detail, excellent organizational skills, and the ability to handle multiple tasks efficiently.

• Troubleshoot user issues and reset accounts/passwords.
• Escalate level 2 tickets to the HR Systems Administrator or HR Systems Manager. 
• Monitor ticket processing and compliance reporting.
• Conduct quality assurance audits and assist with system integrations.
• Support special projects as assigned.
• Maintain and set up user accounts as directed.

Qualifications

REQUIRED:

• Minimum of 2 years of Level 1 experience supporting an HRIS, ATS or LMS.
• Advanced Microsoft Office skills, particularly Excel.
• Strong attention to detail and high level of accuracy.
• Self-starter who shows curiosity and requires minimal prompting to act.
• Ability to handle multiple projects and tasks at the same time.
• Good organizational, time management and decision-making skills.
• Confidence, flexibility, and the ability to maturely deal with unexpected demands and incidents.

NICE TO HAVE:

• Experience with UKG Pro, SmartRecruiters and/or Relias.
• Bachelor’s degree in related field.

Additional Information

IMPORTANT TO KNOW:

Dungarvin is an affirmative action and equal opportunity employer. At Dungarvin, we believe in hiring talent from a wide variety of backgrounds which makes our organization stronger.

The deadline for internal applications is set for two weeks from the date of the job posting.

#DDIJ

#LI-SK1

#LI-Hybrid

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