HR Technical Operations Manager

What You'll Do
We are looking for a Technical Project Manager with strong techno functional skills in areas of leading global operations and support in HR domain.
If you are hardworking Operations lead with experience in working with team members and delivering enterprise standard Data and integration solutions and handling global operations, this role is for you!
Who You'll Work With
Cisco Digital Enterprise Solutions Workforce PXIT (Hire-to-Retire) is strategic Business process and operational pillar that accelerates Cisco's Success by delivering an outstanding experience through HR solutions, data integrations and reporting. We deliver enterprise standard digital solutions for all HR business processes like Hiring, Learning, Compensation, Time & Absence, Workforce planning, Payroll, Employee Equity, Workforce analytics etc.
Responsibilities:

• Provide global operational and End-to-End technical support through Operational Excellence, E2E Ownership, Continuous support Improvement and Effective Communication
• Possess an ability to assess the criticality of situations and resolve efficient path to resolution
• Responsible for formulating, Organizing and Monitoring the interconnected Operations resources to achieve continuous service delivery goals of the Organization
• Serve as Point of Operations contact for partners and Enterprise Operations Center (EOC)
• Drive Operations resources and ensure goals are met in customer satisfaction, quality, compliances, and team member performance.
• Implementing and leading changes and interventions to ensure project goals are achieved.
• Work with Architecture, Engineering, and Portfolio management to achieve the operations goals.

Who You Are
We're seeking a passionate guide and self-motivated professional who has a real passion for team culture & technology. You enjoy understanding business problems and driving technical solutions that are designed with the employee experience in mind. Engineering is relevant to you. You eat, sleep, and love coding. You take pride in coding practices that support CI/CD development & DevSecOps. You want to have fun at work & enjoy working with your teammates!
Minimum Requirements:

• Minimum 7 - 10 Years' experience of leading complex applications in production environment
• Exceptional leadership, time management, facilitation, and organizational skills
• Validated experience in team member management, project management, Agile methodologies, and program management.
• Competency in Microsoft applications including sophisticated Excel and data analysis
• Understanding HCM and HR Business Process
• Understanding on Workday Integrations, Data Integration Platforms, API services, RDBMS databases like Oracle, Snowflake, MySQL etc
• Excellent verbal, and written communication skills
• Collaborative and open working style with a constructive and positive demeanor

Why Cisco
#WeAreCisco, where each person is outstanding, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we're "old" (36 years strong) and only about hardware, but we're also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can't put us in a box!
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, high-reaching steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Social media trends geek? Many of us are. Passion for technology and world changing? Be you, with us!
U.S. Vaccination Requirements
Cisco requires all U.S. employees to be fully vaccinated or have an approved religious or medical accommodation. Candidates accepting an offer must provide proof of vaccination status on their first day. If someone anticipates requesting an accommodation for this requirement, they must receive approval before the start date. Candidates receiving an offer will receive additional information about the accommodation process at the time of the offer. All offers of employment are contingent upon staying in sync with Cisco's vaccination policy.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Cisco Covid-19 Vaccination Requirements
The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco may require new hires to be fully vaccinated against COVID-19 if the role requires business-related travel, meeting with customers/partners (including visiting third-party sites on behalf of Cisco), attending trade events, and Cisco office entry, unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.