HR Technology Specialist

Serving the needs of all families with young children, Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

The HR Technology Specialist role is primarily responsible for supporting Carter's Time & Labor Management systems, auditing employee level data within Workday to ensure accurate and complete employee records, and

managing the unemployment claims process in conjunction with a third-party administrator.

This role reports to the Sr. Manager - HR Technology and Compliance and is based in our Buckhead office in our hybrid work environment.

60%: Time & Labor Management

• Analyze and resolve system issues and support tickets; assist with all release testing, develop, and conduct test cases, develop, and communicate training materials, and participate in release training as required.
• Complete all system configurations to ensure compliance with federal, state, provincial, and local laws while ensuring adherence to Carter's policies.
• Monitor daily system integrations between HR and Time & Labor systems; research and resolve data integrity issues.

20%: Workday Compliance

• Perform regularly scheduled Workday audits to ensure accuracy of employee level Workday data; communicate and partner with appropriate HR teams to correct any issues. Use insights gained from the audits to identify areas where process improvements can be made to prevent similar issues in the future.
• Create and maintain all positions within Workday as required for all offices. Assist with all Workday data corrections and support Workday hyper-care.

20%: Unemployment Claims Management

• Manage the unemployment process to minimize cost and risk to the company by functioning as the main point of contact between Carter's and Equifax Unemployment Cost Management team. This involves facilitating communication, scheduling meetings, and ensuring that information flows smoothly between both parties.

• Ensure that all responses to unemployment claims are accurate, compliant with relevant laws and regulations and submitted timely. This includes gathering necessary documentation, verifying information, and preparing accurate and thorough responses.

WE'D LOVE TO HEAR FROM YOU IF:

• Problem solving skills: Adept at analyzing and resolving complex challenges through critical thinking.
• Communication skills: Excellent in verbal and written expression.
• Microsoft Excel savvy: Demonstrate a high level of proficiency using Microsoft excel to analyze large data sets.

Preferred skills and experience:

• Time & Labor System Configuration: Proficient in configuring Time & Labor Management systems.
• HR Experience: 2+ years of HR experience, preferably in a high-volume environment.
• Effective Task Management: Proven capability to prioritize workload, deliver timely follow-up, and resolution.
• Cross-Functional Collaboration and Customer Excellence: Good interpersonal skills, demonstrating the ability to collaborate across functions and provide exceptional customer service.

OUR TEAM MEMBERS:

• Lead Courageously: Have a strong sense of personal values that align with our Company values
• Collaborates Broadly: Build cooperation, trust, and thrive in a consensus driven environment.
• Customer Focus: Proactively seek opportunities to leverage data and fact-based insights to serve customers and/or internal clients.
• Drive Growth: Set aggressive goals and implement plans precisely.
• Cultivates Innovation: Respectfully challenge the "we've always done it this way" mentality and explore new ways to achieve desired outcomes

MAKE A CAREER AT CARTER'S:

• Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter's University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess.

NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.