HRIS Operations Analyst

HRIS Operations Analyst

Our Culture

WPS' Performance-Based Culture is where the great work and innovations of our people are seen, fueled, and rewarded. We accomplish this by creating an inclusive, empowering employee experience, focusing on People, Work, and Conditions. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities. We are guided by our Purpose: Together, making health care easier for the people we serve.

From 2021 to 2023 WPS Health Solutions has been recognized for several awards including:

• Madison, Wisconsin's Top Workplaces
• USA Top Workplaces and the cultural excellence awards for Remote Work and Work-Life Flexibility
• Achievers 50 Most Engaged Workplaces® with the further honor of Achievers "Elite 8" winner in the category of Culture Alignment
• DAV Patriot Employer
• VETS Indexes 4 Star Employer

Who We Are

WPS Health Solutions is a leading not-for-profit health insurer in Wisconsin. Our services offer health insurance plans for individuals, families, seniors, and group plans for small to large businesses. We process claims and provide customer service support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. In 2021, WPS Health Solutions celebrated 75 years of making health insurance easier for those we serve. Proud to be military and veteran ready.

Role Snapshot

Our People Resource Center (PRC) acts as the primary point of contact for WPS employees' Human Resources (HR) services and leads efforts to optimize and consolidate operations across all of HR. Our HRIS Operations Analyst maintains performance, improvements, data integrity, ad hoc reporting, and other daily operations of the organization's HR technology. This role partners with the People Technology team to expand system capabilities and improve processes through automation and continuous process improvement.

• System Management: Provide support for People Technology applications (e.g., UKG Pro, Achievers, Cornerstone) to maintain system security, data integrity, and process optimization. Typical daily tasks can include correcting system data, importing data from various HR processes, monitoring interfaces, and managing vendor cases. Collaborate with senior analysts and leadership to expand system capabilities through in-depth knowledge of our applications. Work with senior team members to build strong relationships and ensure alignment with IT strategy. Perform system and interface testing with sample and live data.
• Reporting: Fulfill ongoing ad hoc requests for creation of new reports, updates to existing reports, and creation/adjustments to scheduled reports using UKG Pro and Excel.
• Process Improvement: Assist with researching, planning, coordinating, and implementing solutions with assistance from senior team members, the People Technology team, external vendors, or consultants. Maintain system and process documentation ensuring they represent the current state. Continuously look for process improvements in all HR operations to assist in developing new automations.

How do I know this opportunity is right for me? If you:

• Possess effective communication skills: You can interpret the needs of our customers and coordinate with IT and HR teams. You collaborate well with high-energy teams in a remote work environment. You successfully articulate system concepts to non-technical employees and leadership.
• Enjoy building something new: You want to play an active role in building streamlined HR technology operations with guidance from senior team members and IT. You are interested in solving difficult and complex business problems with data and process improvement.
• Understand HR data and systems: You appreciate the complexities of HR applications and the data they generate. You are familiar with the way HR applications function and modify data, especially in large human capital management systems.
• Are flexible and organized: You can adapt to the technology available to you and are able to manage your work effectively and efficiently.
• Love collaboration and building relationships: You communicate openly and honestly with respect for everyone. You enjoy building trust and being part of a team that relies on each other to achieve its goals.

What will I gain from this role?

• Growth within an environment of hardworking, high energy, and engaged individuals with diverse backgrounds and skillsets.
• Experience with various industry leading applications and platforms like UKG Pro, ServiceNow, Cognos, and Achievers.
• Experience being an integral team member on a highly functional and experienced Scrum team.
• Working on a driven and passionate team supporting and supported by the entire organization.
• Working in an environment that serves our Nation's military, veterans, Guard and Reserves along with their families.

Minimum Qualifications

• Bachelor's Degree in related field or equivalent post high school and/or related work experience.
• 1 or more years of HRIS-related work.

Preferred Qualifications

• 2 or more years of progressively responsible people data reporting, data management, and people system administration experience.
• Demonstrated experience gathering and documenting technical requirements and translating into actionable project plans.
• Demonstrated experience translating information to a non-technical audience.

Salary Range

$70,000 - $90,000The base pay offered for this position may vary within the posted range based on your job-related knowledge, skills, and experience.

Work Location

This role is remote with options in the following approved states:

Arizona, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Jersey, North Carolina, North Dakota, Ohio, South Carolina, South Dakota, Texas, Virginia, Wisconsin

Remote Worker Requirements

For a remote position, employee is required to meet remote worker requirements, including a designated workstation, a wired (Ethernet) connection to the network, and a minimum of 10Mbps downstream connection with at least 1Mbps upstream (can be checked at https://speedtest.net)

Benefits

• Remote work
• Performance bonus and/or merit increase opportunities
• 401(k) with dollar-per-dollar match up to 6% of salary (100% vested immediately)
• Competitive paid time off
• Health, dental insurance, Teladoc starts DAY 1
• Review additional benefits here

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)