HRO Project Manager II - USA Virtual

Our story

At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight."

It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology, gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com

The Project Manager II manages larger projects or component(s) of multiple larger projects.

The Project Manager II is responsible for all delivery aspects of the project over the entire life (initiate, plan, execute, control, close). Must be familiar with project scope and objectives, as well as the role and function of each team member, to effectively coordinate the activities of the team.

Responsibilities Project Management

• Assists with brainstorming new projects with clients, client leads, sales, and other teams
• Contributes to planning/brainstorming meetings
• Assists the sales process for new and ongoing projects by confirming and documenting project scope and the project schedule
• Coordinates with Sales/Program Manager to obtain senior management/client approval of the project charter
• Works with internal and external vendors to gather project estimates
• Understands/identifies roles and interests of key stakeholders
• Gathers relevant project information and verifies scope of the project with appropriate contacts
• Prepares for and participates in project planning meetings Assists in development of project schedule and risk management plan
• Assists in identifying internal/external project resources
• Manages/records detailed project requirements, constraints, and assumptions with stakeholders in order to establish the project deliverables, using requirement-gathering techniques (e.g., planning sessions, brainstorming, focus groups) and the project charter
• Prepares for and participates in project kickoff meeting(s) Monitors/manages project schedules and risk registers
• Notifies appropriate stakeholders of overall project status
• Assists in creating meeting materials
• Trains the client on tools (reporting, content editor) and trains the various client customer service/help desk teams, as appropriate
• Implements the approved actions and workarounds required to mitigate risk events and minimize their impact on the project
• Works with team to ensure all documents are accurate and posted appropriately
• Completes project and process evaluation, scorecard review, ongoing refresh schedule, and attends internal/external debrief meetings
• Provides any appropriate project transitions
• Completes, closes, and archives project documents
• Continuously reviews process improvements/lessons learned
• Celebrates achievements/results with team
• Print Communication
• Develops assembly procedures, recommends delivery methods, advises project teams regarding print, assembly, and/or postage alternatives, including identification of lower-cost solutions when required
• Manages/executes basic assembly procedures, monitors shipping or mailing to ensure/confirm delivery, manages print projects, including proof review/approval, and attends press checks for a wide range of print work Manages production quality for all media to ensure accuracy and that established expectations are met

Digital/Personalization

• Ensures completion of requirements for configuration, internal testing, and client/external testing
• Understands software methodology development processes

Financial

• Understands/Manages financial scope of the project
• Increases financial acumen through the use of appropriate financial tools to ensure billing accuracy and integrity
• Establishes, communicates, and utilizes appropriate project billing codes Works with Buy Team and follows their process to obtain quotes and select outside vendors, and completes requisition and change order requests Works with the Buy Team to complete the Consolidated Buy Process
• Monitors/Manages project budgets
• Manages project scope changes using approved methods
• Tracks outside supplier expenses and scope changes; reviews outside supplier draft invoices in a timely manner; ensures billing accuracy; provides final outside supplier expense summary reports to appropriate team members at the end of each project
• Meets revenue utilization target and recoverability/profitability goals while delegating work to others as appropriate
• Adopts the Operating System and Project Management methodology to create efficiencies and continuously improve standards that drive higher margins/recoverability/profitability
• Helps build the business with existing clients by listening, identifying possible future needs, and pursuing new or expanded work with them. Shares information with the project lead but also takes a larger role in defining and developing the offer

Skills

• Leverages/understands project roles, responsibilities, methodology, tools, and best practices
• Able to work under tight deadlines without jeopardizing quality
• Able to anticipate and solve problems
• Effectively communicates with mid-level management and direct client contacts
• Focuses on teamwork by building mutual trust and encouraging respect and cooperation among team members
• Understands basics of how to build a Culture of Excellence-powered by the Operating System-to help accelerate growth, enhance individual and team effectiveness, drive quality, and reduce costs
• Has basic partnering skills with client or business leadership in the development and achievement of strategies to solve the client need, leveraging multiple tools including technology
• Adheres to best practices and standard processes for projects across all clients
• Demonstrates knowledge of client contracts

Consulting

• Demonstrates basic understanding of client goals and objectives
• Begins to ask appropriate questions to guide clients/client leads on how to meet goals/objectives
• Begins to apply content knowledge in various subject matters
• Begins to develop basic knowledge of employee benefits and HR programs
• Effectively consults on projects with assistance
• Expands presentation skills with clients/client leads; begins to confidently present creative options to clients/client leads; sees a general overall increase in presentation skill level in client-facing situations
• Shares point of view or recommendations based on expertise, best practices, and experience

Education and experience

• Bachelor's degree or equivalent work experience
• Knowledge and basic understanding of PMI Project Management process and tools a plus
• Over 5 years of project management work experience
• PMP Certification Preferred.

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Alight believes diversity should be visible, valued, and sustained throughout the organization. And we're committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve

As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement.

Diversity Policy Statement

Alight does not discriminate against anyone based on sex, gender, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

New York Equal Pay for Equal Work Act Statement.Pay Transparency Statement in compliance with the Colorado Equal Pay for Equal Work Act, the New York City pay transparency ordinance, and any other similar laws or ordinances:Alight takes into consideration a candidate's experience, education, certification/credentials, market data, and internal equity when determining an offer for a successful employment candidate, and Alight does so on an individualized, non-discriminatory basis. Therefore, an offer may fall anywhere in between the estimated minimum base salary for this role of $77,400.00/year (for full time employees) and the estimated maximum base salary for this role of $172,400.00/year (for full time employees). In addition to a base salary, this position may be bonus eligible. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://bit.ly/Alight-Benefits-US22

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.