HSSE Manager

About JLL -

We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 98,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!

Client Account:

Delta Airlines

Role Summary and Purpose

• Responsible for implementing and managing HSSE for one of the JLL's key global CS accounts. The most important objective of this role will be ensuring that our employees and sub-contractors return home safely at the end of their working day.
• To demonstrate leadership in health, safety, and environmental issues, ensuring that the JLL HSSE Management System and Standards are applied across areas of responsibility. To promote a positive, proactive HSSE culture and to influence stakeholders and ensure alignment and compliance with all client HSSE policies and practice.
• The role is highly visible, and the work is fast-paced focused on ensuring that critical stakeholders, such as employees and clients, receive timely, relevant information and appropriate counsel for HSSE Matters. Successful candidate must have an acute eye for HSSE risk and be able to foster as strong culture health and safety and deliver world class HSSE results, improved productivity, and flawless execution.
• To drive a program for training, audit, measurement, and reporting HSSE performance against agreed standards. To implement practical risk management strategies.
• Day-to-day accountability is to the JLL Account HSSE Director with regular reporting on HSSE performance across the account.
• Other key stakeholders include the account leads for regional Operations, account country leads, Engineering, Risk & Compliance, Finance, HR, Projects, Port Authority, and Client Corporate Real Estate Team leads.
• To facilitate the delivery and management of HSSE, supporting staff to achieve compliance and performance reporting against all JLL & client-set HSSE metrics and KPI's.

Core Competencies

Performance

• Implement HSSE strategic objectives and bring them to life for Delta Airlines, ensuring effective operational relevance within the area of responsibility.
• Manage and reduce operational risks by providing guidance and advice on HSSE risk management at all levels.
• Provide technical advice on relevant HSSE issues and communicate notifications of changes in legislation that will impact service delivery and/or client occupancy.
• Ensure a continued working knowledge of relevant current legislation.
• Identify improvement opportunities and support the account team in identifying practical cost-effective solutions and controls for HSSE risks.
• Ensure building related risk assessments are in place in line with legal requirements and Client Global Risk Control Standards.
• Manage account for incident and accident investigations.
• Support implementation of an effective account HSSE communication plan within the Region.

Leadership

• Foster a Culture of Safety across the Account.
• Lead, manage and develop the Account HSSE programs, maintaining an appropriate structure to ensure operational HSSE management.
• Support Account HSSE Director in developing relationships with key internal and external HSSE stakeholders.
• Proactively develop and manage client relationships ensuring expected service levels are achieved.
• Deliver an exceptional quality of service to Delta Airlines, as reflected by client feedback.
• Embed JLL CS HSSE requirements and meet client requirements and standards.
• Establish effective relationships and work co-operatively with the Account Teams, Delta Airline Managers, and 3rd party vendors.
• Contribute to the CS HSSE program as part of the global HSSE leadership team.
• Ensure 3rd party vendors always maintain compliance with JLL CS and Delta Airlines, MIOSH, DEC, & Port Authority HSSE Standards.

Standards

• Support the implementation and maintenance of JLL Regional HSSE operational controls, (i.e., process, standards, procedures, and guidelines) ensuring compliance with HSSE obligations and JLL's HSSE aspirations.
• Drive the development of best practice HSE training programs and resources within the Region.
• Implement HSE strategy and operating protocols for the safety performance of JLL's contractors and supply chain vendors.
• Support the successful delivery of HSSE regulatory responsibilities and best practices to secure regulatory compliance, including management of change related to new and revised legislation.
• Support the successful management of assurance for the HSSE program, while supporting growth strategies related to Client, JLL and/or national and industry standards.

Build and maintain client relationships

• Develop, and "own" strong relationships with client's key representatives and local stakeholders.
• Develop, and manage regular localized client meetings and feedback sessions.
• Build a relationship with the client developing trust and demonstrating ownership and drive of innovation and change management.
• Ensure a pro-active approach to understanding the client's changing priorities.
• Creates and enhances standardized processes and infrastructure to provide superior and safe real estate and business solutions for our clients.

Develop and lead a high performing team (if any direct reports)

• Positive impact on people and a force for good in the communities in & around the client's sites.
• Attract, develop, and retain a team of talented employees; committed to delivering exceptional client results and demonstrating the JLL values.
• Understand strengths, opportunities and skill sets of existing support team and provide day to day management and coaching to increase productivity. Consider location of resources reporting to the account and make appropriate changes over time.
• Identify any gaps in skill sets or resources required to achieve account goals. Prior to adding headcount, understand capacity of existing team or broader resources across the HSSE platform.
• Align the team with client priorities and the account and HSSE function's vision and strategy.
• Ensure career and succession plans are structured and pro-actively managed to avoid operational disruption.
• Improve team performance through regular coaching and feedback.

Personal Competencies, Attributes & Knowledge

• Ability to influence, partner and operate strategically are critical competencies.
• Positive, proactive, energetic approach to safety management. Ability to demonstrate initiative and show foresight in relation to existing and potential problems.
• Evidence of strong interpersonal skills in order to establish credibility with colleagues and senior management and to foster effective working relations with a wide range of senior internal, client and external contacts
• Knowledge and understanding of Internationally recognized HSSE Management systems
• Results orientated with a strong focus on the delivery of objectives, including an ability to provide creative and innovative solutions based on a sound understanding of business requirements.
• Good communication skills, both verbal and written, with ability to deal with all people at all organizational levels, internally and externally.
• Ability to work unsupervised and take positive action to resolve issues on own initiative.
• Computer literate with a knowledge of commonly used software programs, including Microsoft Office applications.
• Ability to research and produce management information and specialist reports making recommendations as appropriate.
• Good organisational skills with the ability to balance competing demands and to meet deadlines.
• Strong business acumen
• Ability to carry out an audit and gather objective evidence through observation, interview and sampling of documents and records
• Strong cultural awareness: unwavering ethical standards; drives excellence and innately collaborative. Understands how to be effective operating across geographies and cultures
• Able to lead and inspire, guide and coach, and develop the performance of those managed

Experience & Qualifications

• Minimum 8 years' experience developing, implementing, and managing HSSE programs
• Strong track record HSE management experience within Operational Management systems and working with corporate clients.
• Managing HSSE for multiple sites across multiple countries with a strong understanding of the HSSE regulatory environment in major markets;
• Appropriate recognized Professional HSSE qualifications and memberships
• Management system development, implementation and auditing experience;
• Experience of implementing HSE technology platforms and data management tools across multiple countries & regions.
• Practical working knowledge of up-to-date tools and techniques within a real estate environment and management of risk across a complex multi-site property portfolio.
• Practical experience of problem solving HSSE issues in a dynamic/diverse environment and implementation of risk control systems and processes.
• An agile approach to leadership and stakeholder management - able to operate effectively in a matrix structure.
• A strong orientation to goals and measurable results.

Success Measures

• HSSE KPI's exceeded
• (Year 1) Green Operational scorecard - KPI's
• HSSE financial targets both internal and clients maintained
• EHS balance scorecard > 4.25
• NPS question score - > 8 / 10 (Client Survey)
• Voluntary attrition rate - < 5 %

#LI-MC5

Benefits:

Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people, and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.

Benefits to eligible employees, include:

• 401(k) plan with matching company contributions
• Medical, Dental & Vision Care
• 6 weeks of paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Flexible Work Arrangements may be available
• Executive Benefits

What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can't wait to see where your ambitions take you at JLL. Apply today!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.