HubSpot Technical Product Owner

Job Title: HubSpot Technical Product Owner

Department: Enterprise Applications

Location: Grand Rapids, MI or Remote

About Acrisure

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.

Job Summary:

Acrisure is seeking a HubSpot Technical Product Owner/Manager to join our team. This role requires a blend of technical expertise, strategic thinking, and strong communication skills to manage and deliver cutting-edge products that meet the needs of our clients and internal stakeholders. The ideal candidate will have a deep understanding of the insurance sales process, with a proven track record in product management. Additionally, the manager will oversee a team of HubSpot administrators who configure and support the HubSpot Sales instance.

Responsibilities:

• Product Strategy and Vision: Work with the Director of CRM Products and the Business Product Owner to develop a roadmap of CRM functionality improvements
• Technical Requirements: Define and document technical product requirements and specifications, ensuring alignment with business objectives and user needs
• Process Improvement: Continuously evaluate and refine processes and workflows within HubSpot to drive efficiency, scalability, and alignment with the sales organization
• HubSpot Data: Responsible for HubSpot CRM data integrity, standardization, accuracy, and integrations, including ongoing quality assurance processes
• Integrations: Manage HubSpot integrations with third-party software, including custom API development

Requirements:

• Comfortable working in a dynamic, constantly changing environment and can independently prioritize work
• Ability to build strong relationships across functions to achieve a shared goal
• Keep abreast of HubSpot updates and best practices
• Manage a team of HubSpot administrators
• Monitoring and evaluating product performance

Education/Experience:

• Bachelors Degree in Information Technology, Computer Science or Business Administration or 3+ years of CRM administration/management

• HubSpot Sales Hub Software Certification
• HubSpot Revenue Operations (Optional)
• HubSpot Sales Management (Optional)
• Agile Basics Certification or 1 year Agile experience

Benefits & Perks:

• Competitive Compensation
• Industry Leading Healthcare
• Savings and Investments
• Charitable Giving Programs
• Offering hybrid work option
• Opportunities for Growth
• Parental Leave
• Generous time away