Human Resource Administrator

Alacrity Solutions
Human Resource Administrator 
About Alacrity Solutions
Alacrity Solutions is a full end-to-end provider delivering streamlined insurance claims, repair, and recovery solutions. As one of the largest independent providers of insurance claims services in North America, we provide property, auto, heavy equipment, and casualty claims management services. Our staffing capabilities, temporary housing services, managed repair network, and subrogation services support a fully integrated solution for all your needs from first notice of loss through completion of repairs. By assembling the best service providers through strategic acquisitions and relying on the right talent, Alacrity Solutions provides consistent, professional, and scalable services throughout the entire claim handling and resolution process. To learn more, visit www.AlacritySolutions.com.
Summary/objective
Reporting to the Human Resources Manager, The Human Resource Administrator aids with and facilitates the human resource processes at all business locations. This position resolves benefits related problems and ensures effective use of plans and positive employee relations. This role provides administrative support to the human resource function as needed, including recordkeeping, payroll, file maintenance and HRIS entry.
Essential functions (Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)

• Assists with enrollments, changes, and terminations. Processes required documents through payroll to ensure accurate record-keeping and proper deductions.
• Performs customer service functions by answering employee requests and questions.
• Conducts audits of payroll, benefits or other HR programs and recommends corrective action.
• Assists with the preparation of the performance review process.
• Assists with recruitment and interview process including writing and placing advertisement. Tracks status of candidates in HRIS and responds with follow-up at the end of the recruiting process.
• Schedules meetings and interviews as requested by the HR Manager. 
• Maintains human resources information system records and compiles reports from various databases and systems.
•  Prepare and assist in onboarding and new hire orientation programs for new employees.
• Effectively perform a variety of duties, which typically include working for the welfare of the employees/managers by resolving their issues, reinforcing culture, training, and compliance.
• Works closely with HR leadership to ensure effective communication to employees.
• Coordinates employee engagement activities and functions such as recognition events, team building and community programs.
• Listens and acts on employee concerns. Assists in investigating internal complaints
• Performs other related duties as assigned
• Regular and reliable attendance is an essential function of the job.

Competencies
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Credibility, ethical, full disclosure, and clean financial history.
• Ability to maintain privacy and confidentiality.
• Ability to handle payroll including the mental conflicts that are associated with this responsibility.
• Conscientious about timeliness of assignments and quality of work product.
• Possess exceptional written and verbal communication skills, including ability to articulate recommendations in a concise and timely manner.
• Able to handle multiple tasks and maintain control and order over same.
• Exceptional work ethic.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Supervisory Responsibilities:

• N/A

Physical & Mental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee must occasionally lift and/or move up to 15 pounds.
• Specific vision abilities required by this job include close, distance and peripheral vision, depth perception and the ability to adjust focus.
• While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk and use hands to handle or feel.
• Ability to read, analyze, and interpret financial reports, and legal documents, respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. 
• Ability to work with mathematical concepts such as probability and statistical inference and apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to define problems, collect data, establish facts, draw valid conclusions, interpret technical instructions in mathematical form and deal with abstract and concrete variables.

Travel Required

• N/A

Required Education and Experience

• At least two years’ related experience required.
• Strong working knowledge of HR software systems.
• Intermediate to advanced computer skills.
• Knowledge of employment-related laws and regulations.
• Demonstrated ability to communicate clearly and efficiently in verbal and written form;
• Excellent judgement and strong multitasking abilities.
• Demonstrated success in all Human Resources functional areas within a fast-paced, technically focused environment is essential.
• Must be results-oriented and demonstrate strategic thinking, innovation, flexibility in dealing with changing and ambiguous situations.
• Decisive and exercises good judgment under pressure.
• Excellent communication and customer-service skills.
• Proactive problem-solver who can research answers and resources to complete complex tasks with little assistance.
• Consistent discretion when handling sensitive information and/or situations.

Preferred Education and Experience

• Bachelor's degree in human resources or related field and/or equivalent experience.
• SHRM-CP/PHR credential preferred.
• Bilingual preferred

Additional Eligibility Requirements

• N/A

Affirmative Action/EEO Statement
Alacrity Solutions is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training. Alacrity Solutions makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please refer to our EEO policy.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
How Long We Retain Personal Information:
We will keep your personal information for as long as necessary to fulfill legitimate business purposes and in accordance with applicable laws.