Human Resources Business Partner

We are looking for an HR Business Partner to help support our growing team!

Alarm.com is looking for an exceptional HR professional to serve as a consultant and partner, who is dynamic, an organized self-starter to join our Human Resources team at our CORE office in Bloomington, MN.  CORE is dedicated to providing a Best in the World technical support and customer service to our partners and legacy subscribers.  The person who will thrive in this role has a growth mindset with a passion for interacting with and understanding employees at all levels. They know building strong, lasting relationships is key to success in influencing decision making and changes. They thrive in fast-paced, dynamic environments.  Ambiguity doesn’t scare them and they know how to keep things fun!  

Responsibilities

• Provide HR programmatic support, thought partnership, and coaching to all levels of the Customer Support organization.
• Be a trusted advisor to managers, and individual team members to help them deliver their best work every single day and coach on a variety of people issues.
• Provide HR guidance and support in the areas of performance management, employee relations, development and coaching, and organizational development.  Play a key role in assisting with performance concerns, conduct issues, and disciplinary actions.
• Proactively assess team and manager development needs, make recommendations, and implement appropriate solutions.  Monitor the "pulse" of the employees to ensure a high level of employee engagement.
• Solve problems and get to the root cause of any issue. Design and implement solutions that cut across multiple disciplines, even those beyond people and organizational solutions.
• Advise and direct on matters related to compliance and employment law
• Integrate and partner with HR colleagues in the Recruiting, Learning & Development, Compensation, Legal, and HR Operations teams to implement solutions and help scale the business.

Qualifications

• 4+ years’ relevant experience in an HR role
• Able to balance multiple time-sensitive deliverables and effectively prioritize, organize, and manage time
• Proven employee relations experience, with the ability to manage delicate situations with fairness and appropriate outcomes
• Strong client-service focus and ability to build and manage relationships across different levels and functions
• Proactive and results-oriented with strong attention to detail and excellent follow-through
• Commitment to excellence and high level of integrity; ability to exercise strict confidentiality and sound judgement
• Prior experience supporting hourly employee client groups (call center environments) is a plus
• Experience learning and thriving in a constantly changing environment
• PHR or SPHR strongly preferred

What we provide:

• A stimulating and fast-paced environment in which you’ll never be bored
• Ownership and meaningful work
• A warp-speed pace that ensures no opportunity for boredom
• A got-your-back team that builds and creates together
• An award-winning, casual environment
• Benefits that support your life, including 100% paid medical benefits

COMPANY INFO

Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more. Alarm.com was named to Fortune Magazine's list of the top 100 Fastest Growing Companies in 2021 and adds to the meaningful work we do to give property owners peace of mind, help them conserve energy and water, and stay connected to loved ones. We’re seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. 

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Alarm.com offers competitive pay and benefits including a wide choice of healthcare options with generous company subsidy, a health savings account option with company contribution, 401(k) with employer match, paid holidays and paid time off increasing with tenure, paid maternity and paternity leave, company paid STD/LTD and life insurance, flexible spending accounts, and a casual dress work environment.

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

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