Human Resources Business Partner, Operations (Onsite - Fontana, CA)

About the Team:

Our People Team is key to the growth of GOAT Group as the company continues to expand globally. Through our innovative programs and data-driven strategies, the company is committed to building a culture that is inclusive, cooperative and motivating. As a member of this team, you will play an indispensable part in our company's future by matching talent to the right roles as well as cultivating an environment in which all of our employees – across our warehouses, Flight Club retail stores and corporate teams – are able to thrive.

In this role you will: 

• Be the designated HR point of contact for our Operations Manager and employees based out of our warehouses
• Mentor and partner with managers on employee development best practices
• Act as the liaison between Ops Leaders and other verticals on the People Team (i.e. People Operations, Talent Acquisition, Talent Analytics, etc)
• Partner closely with Talent Acquisition partners to ensure teams are staffed and designed appropriately to ensure business objectives can be met in the short and long term
• Analyze trends and metrics in partnership with the HR group to develop solutions, programs, and policies.
• Manage and resolve complex employee relations issues; conducting effective, thorough and objective investigations.
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partner with the legal department as needed/required
• Provide day-to-day performance management guidance to managers and supervisors  (e.g., coaching, counseling, career development, disciplinary actions)
• Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Provide HR policy guidance and interpretation and identify training needs for assigned business units
• Provide guidance and input on business unit restructures, workforce planning, and succession planning
• Participate in evaluation and monitoring of training programs to ensure success; following up to ensure training objectives are met

We are looking for: 

• 5+ years relevant experience in an Employee Relations, HR Business Partner or equivalent role 
• Superior knowledge of production/warehouse/logistics/operations functions
• Experience working in multiple human resource disciplines, including compensation practices, organizational diagnosis, employee relations, diversity & inclusion, performance management, and federal and state respective employment laws
• Excellent written and verbal communication skills
• Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors
• Excellent time management skills with a proven ability to meet deadlines
• Experience in a startup culture preferred - comfortable with a fast paced, autonomous and unstructured environment
• Strong analytical and problem-solving skills
• Bachelor's degree preferred
• Bilingual, fluent in English and Spanish preferred