Human Resources Coordinator, Shared Service Centre

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Human Resources Coordinator, Shared Service Centre in India.

This role sits at the heart of a global HR operations environment, supporting professionals and internal stakeholders across multiple regions. You will play a key part in ensuring smooth end-to-end HR administrative processes, from onboarding through payroll, benefits, and compliance-related documentation. Working within a shared service structure, you will handle high-volume, detail-critical tasks that directly impact employee experience and operational accuracy. The position requires strong coordination across HR, payroll, legal, and vendor teams in a fast-paced international setting. You will contribute to maintaining data integrity, process efficiency, and SLA-driven service delivery. This is an excellent opportunity for someone who thrives in structured operations while working in a global, multicultural environment.

In this role, you will be responsible for ensuring accurate and efficient execution of HR shared services processes across the employee lifecycle, with a strong focus on operational excellence and service delivery:

• Support onboarding-related HR administration activities, including post-contract processes such as payroll setup, benefits enrolment, and system updates within HR platforms
• Maintain and update employee and professional records, ensuring data accuracy across internal systems and HR databases
• Coordinate benefits enrolment activities and liaise with external vendors to ensure proper documentation and timely execution
• Provide accurate payroll inputs such as timesheets, expenses, and supporting data in collaboration with payroll teams and external providers
• Manage timesheet administration processes, resolving queries and ensuring timely submissions from employees and stakeholders
• Support visa and compliance-related administrative processes, ensuring documentation is complete, verified, and up to date
• Communicate effectively with employees, professionals, and internal stakeholders to resolve HR-related queries and ensure clarity in processes
• Perform data audits and checks to ensure accuracy, compliance, and alignment with SLAs and SOPs
• Contribute to continuous improvement initiatives by identifying opportunities to enhance HR operational processes

Requirements

The ideal candidate will bring experience in HR shared services or operations within a global or multi-regional environment, along with strong attention to detail and service orientation:

• 2–5 years of experience in HR shared services, HR operations, or a similar administrative HR function
• Strong proficiency in English, with excellent written and verbal communication skills
• Solid working knowledge of MS Office tools and HR systems/platforms
• Strong attention to detail with the ability to manage high-volume transactional processes accurately
• Ability to troubleshoot routine HR process issues using established documentation and SOPs
• Experience interacting with internal and external stakeholders in a professional, service-oriented manner
• Strong time management and organizational skills, with the ability to prioritize tasks and meet strict SLAs
• Ability to work effectively in international teams across different time zones and cultural environments
• Proactive mindset with the ability to suggest minor process improvements
• Flexibility and adaptability in a fast-paced shared services environment

Benefits

• Competitive compensation aligned with experience and market benchmarks
• Performance-based bonus or variable compensation eligibility (role dependent)
• Comprehensive health coverage including medical insurance
• Additional insurance benefits such as dental and vision coverage (where applicable)
• Flexible working arrangements in a remote-first or hybrid structure
• Generous paid time off and holiday benefits
• Parental leave and family support policies
• Access to global, multicultural work environments and career development opportunities
• Exposure to international HR operations and large-scale global processes
• Continuous learning and upskilling opportunities