Human Resources Generalist

About the Role

We are seeking an experienced Human Resources Generalist with a broad array of knowledge related to corporate HR and a strong background in managing the employee lifecycle. The successful candidate will have a passion for HR and understand the role is multi-dimensional.

Responsibilities

• Administer benefit plans and assist with annual open enrollment.
• Conduct employee onboarding and recognize areas to improve and evolve.
• Organize and assist with the administration of employee performance reviews.
• Administer the LMS system and curate appropriate courses for managers and employees.
• Review, track, and document compliance with mandatory and non-mandatory training
• Manage payroll processes, ensuring accuracy, compliance with relevant laws, and timely distribution.
• Plan and facilitate employee culture events.
• Handle employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
• Maintain confidential records and files and ensure proper document management procedures are followed.
• Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Build and maintain positive relationships with employees, managers and executive leadership.
• Comply with federal, state, and local employment laws and regulations.
• Other duties as assigned.

Required Skills:

• Ability to act with integrity, professionalism and confidentiality at all times.
• Strong organizational skills and attention to detail.
• Familiarity with payroll systems and processes; experience managing payroll in a multi-state environment preferred.
• Ability to multi-task, prioritize, manage time effectively and delegate tasks when appropriate.
• Excellent written and verbal communication skills.
• Strong computer skills, including above average proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Knowledge of employment-related laws and regulations.
• Adhere to the Company's Code of Conduct/Ethics.
• Project a professional and appropriate Company image in all dealings with clients, vendors, business partners and visitors.

Education and Experience

• Bachelor's degree preferred
• At least 3 years of experience in the field of Human Resources
• Experience in payroll administration
• PHR certification a plus

General Duties and Expectations:

• Adhere to the Company's Code of Conduct/Ethics.
• Create and maintain effective working relationships with other Company employees.
• Ability to multi-task, prioritize, and manage time effectively.
• Contribute to the professional culture within the office and the company overall.
• Project a professional and appropriate company image in all dealings with clients, vendors, business partners and visitors.
• Ensure security of information in all matters pertaining to company, client, and consumer information.

About Solutions by Text

Solutions by Text (SBT) was founded with the mission to deliver impactful conversational messaging and convenient payment solutions. Built on wireless carrier industry best practices, SBT is the only compliance-first provider of enterprise texting solutions in the market. More than 1,400 consumer finance organizations, including leading brands in auto finance, banking and lending, trust SBT to ensure convenient, effective, and compliant relationships with their millions of consumers. SBT is headquartered in Dallas, TX  with remote teams and offices throughout the United States. For more information, visit https://solutionsbytext.com/.

Game-changing Technology Built for Growth

Solutions By Text (SBT) is changing the way highly regulated businesses engage, interact and transact with customers via their mobile devices. Since adding its first customer, SBT has quickly become the leading text provider to consumer finance companies and various other regulated industries. Recognized as part of the Inc. 5000 fastest growing companies as well as Best Places to Work, SBT continues to evolve and expand through the addition of great employees who desire an exciting, collaborative culture.

Solutions By Text is committed to promoting the values of diversity and inclusion throughout the business.  Whether it is through recruitment, retention, career progression or training and development, we are committed to improving opportunities for people regardless of their background or circumstances.