Human Resources Manager

Access TeleCare is the leading national provider of acute telemedicine technology and solutions to hospitals, health systems, post-acute providers, physician networks, and value-based care organizations since 2004. Built on proven and scalable infrastructure as an enterprise-wide solution, Access technology platform, Telemed IQ, rapidly deploys and seamlessly optimizes telemedicine programs across the continuum of care. Access provides a supportive and dedicated partner presence, virtually delivering patient care through teleNeurology, telePsychiatry, teleCritical Care, telePulmonology, teleCardiology, teleInfectious Disease, teleNephrology, teleMaternal Fetal Medicine and other service lines, enabling healthcare organizations to build sustainable telemedicine programs across clinical specialties.

Our Vision as an organization is to transform healthcare by enabling patients to have increased access to the highest quality care via a technology-enabled platform.

Our Mission statement follows simply and clearly from our vision. We partner with healthcare organizations to bring clinicians and patients together using innovative technologies to improve clinical care and patient outcomes in a measurable way.

Position Summary:

The HR Manager, reporting to Human Resources Director will be the main point of contact for a sub-group of the employee population as well as provide broad resources to the HR team and the organization.

Responsibilities/Essential Functions:

• Work with employees and supervisors to address employee relations issues and advise managers on the appropriate resolutions
• Support employee full life cycle
• Respond to inquiries regarding policies, procedures and programs
• Create reports and presentations to support decision workflows
• Maintain the data accuracy of the HCM system
• Troubleshoot employee and manager self-service access to the HCM system
• Collaborate with other HR team members on a regular basis
• Participate with project teams to create HR infrastructure, policies and internal processes to optimize the HR function
• Support the implementation of programs related to onboarding, workforce planning, succession planning, employee relations, and leave management
• In partnership with HR team members, develop training programs for employee and manager audiences
• Track metrics that assess and monitor the effectiveness of HR programs and initiatives
• Maintain HR policies and procedures, ensuring compliance with all federal, state, and local regulations
• Manage data in accordance with the company's record retention policies and procedures, while ensuring data integrity and compliance
• Maintain confidentiality of work-related issues, records, and company information
• Routinely interact with cross-functional teams (HR, Payroll, Accounting, Audit, IT, etc.) to provide relevant data and analysis including monthly and quarterly reconciliations

Requirements

Education and/or Experience:

• Bachelor's degree in business, human resources or related field required
• 5+ years of Human Resource Generalist experience or equivalent
• Experience in employee relations, performance management, employee engagement, etc.
• Ability to objectively coach and influence employees and managers through complex or difficult situations
• Human Resource certification (PHR, SPHR, SHRM-CP, SHRM-SCP)
• Experience in healthcare, medical device start-up or technology organizations
• Ability to work from the Downtown Dallas, TX office (several days weekly)

Knowledge, Skills, and Abilities: (technical, interpersonal, etc.)

• Excellent computer skills and familiarity with Microsoft Office programs
• Excellent interpersonal communication skills through various channels
• Excellent organizational and time management skills
• Ability to work independently, but function as part of a team
• Detail oriented
• Flexibility and willingness to take on new tasks with guidance
• Demonstrated analysis skills and the ability to effectively resolve problems or issues with minimum supervision

Benefits

The benefits program is designed to provide you with the opportunity to select benefit options that best fit your lifestyle and personal choices.

Benefits Include:

Health Insurance (Medical, Dental, Vision)

Health Savings Account

Flexible Spending (Medical and Dependent Care)

Employer Paid Short and Long Term Disability

Employer Paid 1x Life and AD&D (Supplemental available)

401(k) & Roth 401(k)

PTO/Paid Holidays

Pregnancy and Parental Leave

Military Leave Pay

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Access Telemed, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, marital status, national origin, disability, protected veteran status, race, religion, sex, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. a division of AccessTeleCare