Human Resources Operations Manager

• Excellent written and verbal communication skills
• Minimum 10 years of HR operations manager role - hire to retire cycle and payroll management
• People's person to connect with employees and resolve their issues
• Comfortable in using technology tools

Role

• Designing and implementing company’s HR policies
• Setting objectives and goals for the team and also track progress
• Monitoring the company’s HR systems as well as databases
• Addressing employees’ queries (e.g. on compensation and labor regulations)
• Guiding staff and management of company’s HR policies and regulations
• Oversee our payroll and performance evaluation systems
• Design company policies and procedures
• Review and update our employment contracts and agreements
• Prepare budgets by department
• Track key HR metrics like cost per hire and retention rates
• Manage internal communication projects (like job satisfaction surveys)
• Measure the effectiveness of our benefits programs and recommend improvements
• Coordinate employee training and development initiatives
• To track the inhouse headcount and prepare the backups and backfills.
• To conduct the entry and exit interviews, Induction and other employee grievance meetings as required.

• Master’s degree in Human Resources Management or a relevant field
• Prior experience as an HR Manager, HR Operations Manager or a similar role
• Experience with MS Office and Human Resources Management Systems
• Experience of designing compensation and benefits programs
• Ability to design and implement fair and clean company policies
• Excellent decision making and analytical skills
• Strong verbal as well as nonverbal communication skills
• Exceptional team management and organizational skills
• Ability to take quick decisions while working in a fast paced environment