Human Resources Operations Specialist

Our Mission and Opportunity

Early education is one of the greatest determinants of childhood outcomes is a must for working families and has a lasting social and economic impact. Brightwheel’s vision is to enable high quality early education for every child — by giving teachers meaningfully more time with students each day engaging parents in the development of their kids and supporting the small businesses that make up the backbone of the $175 billion early education market. Brightwheel is the most loved technology brand in early education globally trusted by thousands of educators and millions of families.

Our Team

We are a fully remote team with employees across every time zone in the US. Our team is passionate talented and customer-focused. Our exceptional investor group includes Addition Bessemer Venture Partners Chan Zuckerberg Initiative GGV Capital Lowercase Capital Emerson Collective and Mark Cuban.

We believe that everyone—from our employees to the students teachers and administrators we serve— should be given the opportunity to learn and thrive whatever their background may be. We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work. From decision making to how we operate we ground ourselves in our Leadership Principles every day.

Who You Are

Brightwheel is seeking an HR Operations Specialist to join the People team. As the HR Operations Specialist you’ll support both our HRBP and People Operations teams administering all aspects of the employee lifecycle - from onboarding to offboarding and everything in between.  You are process oriented and enjoy highly tactical HR work. You can execute logistics at lightning speed and with a high degree of precision. With general expertise in compliance benefits and HR policy you’re able to connect employees to resources and information. You are familiar with HR software for leave management and performance management and have experience managing an HRIS.

What You’ll Do

• Maintain and manage employee and organizational data in Rippling our HRIS

• Process employee lifecycle transitions such as onboarding offboarding and internal transfers

• Assist with the administration of employee leaves of absence using Cocoon our leave management software

• Assist with the administration of employee benefits (medical/dental/vision) and perks

• Answer employee questions related to benefits and leave policies

• Schedule and coordinate People Team-led events such as new hire orientation and performance calibration sessions

• Implement process and policy changes

Qualifications Skills & Abilities

• 2-3 years of experience providing direct administrative or operational support to an HR or People Team

• Admin experience managing an HRIS such as Rippling Gusto BambooHR ADP etc.

• Experience handling sensitive employee information with the utmost confidentiality discernment and judgment

• Experience directly supporting employees through HR lifecycle processes

• Knowledge of HR compliance and regulations as it relates to benefits workplace accommodations and leaves of absence

• Familiarity with communication and productivity tools for remote work such as Slack Zoom Google Workspace etc.

Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity gender expression sexual orientation national origin genetics disability age or veteran status.