Human Resources Service Center Representative I
Job Description
This is an entry level position and it is in the office (no remote work).
The Human Resources Service Center Representative will provide Tier 1 support via telephone, email or chat for some HR-related matters, including but not limited to; application of Horace Mann programs (wellness reimbursement, service anniversary/retirement awards and corporate flower program), initiate term letters and exit interview surveys with the ability to triage all other inquiries to the appropriate resources, including HRSC Rep II, Ill and Leave Specialist.
- Provide navigational instructions to employees/managers/COE's on My HR Self-Service portal
- Maintain workforce management system; complete new hire/term set-up, manager/department accuracy, base hours, reporting, time reporting reminders
- Respond to legal and employee requests for employee files
- Prepare documentation for employee file imaging and storage
- Entry level position — data entry or call center experience preferred
- Experience having access to, working with, and maintaining confidential/sensitive information.
- Ability to follow strict standard operating procedures, and to recognize when a situation requires escalation
Job Requirements:
- Associates Degree in Human Resources or related field or equivalent years of experience.
#VIZI#
Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we’ve broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we’re publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.
We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.
EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
For applicants that are California residents, please review our California Consumer Privacy Notice
All applicants should review our Horace Mann Privacy Policy
Date Posted
02/15/2023
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