Human Resources Specialist at Centria Healthcare

About Centria Healthcare:

Founded in 2009 and headquartered in Farmington Hills, Michigan, Centria Healthcare is a leading provider of home-based catastrophic injury and rehabilitation care, private duty nursing, and supportive living services. Centria Healthcare Autism Services is the largest provider of Applied Behavior Analysis (ABA) for children with Autism Spectrum Disorder (ASD) across the state of Michigan, with services in other states.

Position Summary

The Human Resources Specialist performs a wide variety of often administrative and sensitive/confidential employee risk management and HRIS functions to ensure compliance with Workers Compensation, Unemployment Administration and Internal company policy and process with regard to appropriate offboarding or team members. This position is responsible for owning the workers compensation ongoing claim management function while realizing opportunities to reduce future injuries/risks and partnership with our vendors and claims adjusters to ensure claims are kept at a low volume and cost. Additionally, in work strategically on owning the unemployment administration function, this role is responsible for responding to all claims in a timely manner, ensuring the business risk is mitigated through solid, upfront documentation, and presenting on unemployment calls to ensure the company is favorably winning 98% or more of the disputable claims received that are scheduled for hearing.

Duties and Responsibilities

The below reflects the essential functions considered necessary for the Human Resources Specialist and shall not be construed as a detailed description of all work requirements inherent in the job or assigned by supervisory personnel. This job posting is used as a guide only and not inclusive of all responsibilities and job duties.

1. Offboarding Management

· Validate all requests for offboarding that come through the HRIS to ensure that elements required for internal compliance and strategic uses for unemployment are captured according to process

· Partner with other support teams involved in the offboarding process to work on enhancements to ensure flawless execution on time, every time (i.e. fleet and vehicle recoupment, access shut-off, recovering of company-owned equipment and other client-related materials)

· Partners with the operations team and employees relations teams on opportunities for improvement with regard to documentation, timeliness of submission, and any other relevant facts that help to strengthen the facts on file for offboarding as well as the approach to mitigate risk

· Evaluate and enhance the HRIS offboarding process to mitigate risk while ensuring compliance

2. Unemployment Administration

· Promptly responds to all requests relating to unemployment and represents company at unemployment hearings.

· Ensures company has a strong business case for the claims we are contesting

· Manage Unemployment Claims process in collaboration with vendor

· Prepare timely and accurate analytical reports on unemployment issues and trends

3. Workers Compensation and Risk Management

· Maintains individuals Workers’ Compensation files and record within the help desk and shared drives

· Responsible for in-time logging on OSHA and other recordable workers compensation logs and preparing and posting the annual OSHA 300A form at all physical locations

· Corresponds with employee and insurance carrier for validation and procurement of required information for accuracy on claims

· Works with the Benefits/LOA point person to concurrently file FMLA for lost time injuries, where applicable

· Track all approved time off due to job-related injury to verify Workers Compensation pay

· Looks for ways to reduce injuries and improve light duty options for our field-based team members

· Attends Workers’ Compensation quarterly reviews

4. HR Compliance and Administration Tasks

· Complete I-9 forms for Corporate New Hires

· Assist with HR mail distribution and faxing

· Pulling in data, as needed, for HR Compliance/Employment related matters in support of the HR Ops Leader and Employee Relations and HR Compliance Lead

· Other administrative and HR Compliance tasks as assigned

Qualifications

These guidelines can be used to make a list of qualifications required (or preferred) to perform the job successfully.

Education

Bachelor's Degree or equivalent combination of education and experience required
PHR or SPHR highly preferred

Work Experience

Minimum of two (2) years of Human Resources experience with Unemployment Administration, Offboarding and Workers Compensation experience required
Knowledge of federal and state employment and unemployment as well as workers compensation laws and requirements is required, required
Project Management experience, highly preferred

Equipment and Technology Requirements

Proficiency in computer skills
Proficiency using laptop/desktop PC
Proficiency in Microsoft Suite (Word, Excel, PowerPoint)
Proficiency in G Suite (Gmail, Drive, Docs, Sheets, Google Meet)
HRIS platform experience

Other Competency Requirements

An initial assessment of competency will be completed during the interview period and evaluated on an ongoing basis.

Ability to follow written instructions
Ability to use computers and computer/software programs
Able to communicate expressively and receptively

Knowledge and Skills

Excellent communication skills; experience with management coaching and consultation within all levels of the organization;
Strong employee relations, counseling experience, and the ability to communicate effectively with all levels of employees;
Ability to organize, prioritize, and handle multiple tasks, adhere to established deadlines, and produce work that consistently meets or exceeds team benchmarks;
Proven adaptability with a willingness to work both collaboratively and individually to achieve desired business outcomes;
Strong analytical, organizational, and problem-solving skills;
Demonstrated strong work ethic with attention to detail, accuracy, and quality.

Interpersonal Demands

Frequent interactions with other teams and team members
Frequent interactions with outside agencies (WC, UIA, Benefits)

Decision Making

Mostly choosing from other options suggested by leaders and/or teammates

Working Conditions

Centria's office hours are Monday through Friday from 8:30 AM – 6:00 PM
Additional time may be required to complete the above work or meet company objectives.

Physical Demands

While performing the duties of this job, physical requirements such as bending, reaching, lifting, pushing, or pulling up to 30 pounds may be required. This role will require sitting most of the day as well as walking and standing periodically. This role may require close visual acuity on computer screens or monitors and the ability to analyze data and figures on a screen.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, Veteran status, or disability status. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. Centria reserves the right to amend this job description at any time, with or without written notice.

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