Human Resources Supervisor

Description
As a Supervisor of Human Resources (HR) you will impact the lives of everyday people and help them go from surviving to thriving with innovative digital personal finance solutions. In this role, you will provide leadership to guide and develop our HR Coordinators and provide support to our Manager of HR. You will be a working with all levels of leadership to drive excellent service throughout the employee life cycle, which includes onboarding, off boarding, employee and leader self-service, and much more.
Join Achieve, change the future
At Achieve, we're changing millions of lives. From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, you'll get to be a part of their journey to a better financial future. We're proud to have over 2,700 employees in mostly hybrid or remote roles across Arizona, California, and Texas and are strategically growing our teams to better serve our members. A career at Achieve is more than a job-it's a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, while putting your well-being first.
What you'll do:

• Create measurable goals and objectives for HR Coordinators that align with the overall people strategy
• Develop and guide HR Coordinators with their current role and future aspirations by providing performance feedback and coaching, individual development and an engaging, high performance team atmosphere
• Continuously have an eye for improvement and innovation to eliminate manual and duplicate processes
• Proactively assist with change management pertaining to how business changes impact the workload, processes, and morale of the HR Coordinator team
• Create and track reasonable SLAs for deliverables (emails, tickets, phone calls, etc.)
• Actively involved in reviewing HCM systems for data integrity
• Serve as a point of escalation for teammates for routine questions. Partner with manager and internal stakeholders to deliverable scalable solutions.
• Train and onboard all new team members
• Ensure all procedures are properly documented in an SOP and update SOPs as needed.
• Manage special projects as they arise based on business priorities

What You'll Bring:

• 2+ years of leadership experience and a proven track record of developing and promoting non-exempt team members
• Experience providing employee or customer service in alignment with our Core Values
• Proven success at owning initiatives from start to finish in a fast-paced environment with tight deadlines
• Strong ability to diagnose problems using critical thinking skills and identifying and driving appropriate solutions
• Demonstrated ability to partner with different levels of the organization, across multiple locations, to achieve results
• Excellent oral and written communication and presentation skills
• Proficient with all Microsoft and Google products relevant to the role
• Bachelor's degree preferred
• 6 months to a year of HR related experience is preferred
• Experience with HRIS systems and integrations (Workday, ADP, Oracle, etc) is preferred

Achieve well-being with:

• Hybrid and remote work opportunities
• 401 (k) with employer match
• Medical, dental and vision with HSA and FSA
• Competitive and flexible PTO, including dedicated volunteer days

Meet Achieve
Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and an empathetic touch. We put people first and treat them like humans, not account numbers.
Attention Agencies & Search Firms: We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Achieve to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by Achieve's Talent Acquisition leader.