IBM I Power Administrator

About The Opportunity

The Tier II Engineer will serve as an IBM Power Systems Administer that will be responsible for effective provisioning, installation/configuration, operation, and maintenance of the IBM Power Systems hardware, software and related infrastructure. The position requires knowledge of IBM Power Systems technologies offered, deployed, and/or supported by Netrix Global. The ideal candidate will have a strong background in managing and maintaining IBM Power i/ISA Power 9 and Power 10 (formerly AS/400 or iSeries) systems in a multi-user environment. This role will involve collaborating with various teams to ensure the smooth operation of our Power i infrastructure, and with minimal supervision, individuals in this role are required to perform duties as an expert in their field executing advanced technical procedures including, but not limited to customer support, technical support, maintenance, system enhancements and administration. This position requires excellent verbal and written communication skills as the primary point of customer interaction for incidents and service requests.

How You Will Make An Impact

• Manage and administer IBM Power i systems, including installation and configuration of hardware, operating system, and related components, peripherals.

• Performs daily monitoring of system performance, capacity and security, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.

• Perform scheduled (daily/weekly/monthly/quarterly) backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media.

• Implement and manage Power HA (High Availability) solutions for system redundancy and failover protection.

• Configure and maintain IBM i Access (formerly known as Client Access) for remote access and administration and manage and operate the Hardware Management Console (HMC) for Power i systems.

• Perform routine performance tuning, hardware upgrades, and resource optimization as required and execute scheduled tasks/activities as identified within the customer’s environment.

• Works with clients for problem determination and communicates directly with clients for resolution of systems hardware and software and related infrastructure in the network environment per defined SLAs, within the company’s ticketing system.

• Document system configurations, procedures, and best practices and maintains detailed technical documents.

• Accepts assignments to assist or lead project-based work. Participates in client onboarding, delivery/field projects, or internal projects to improve our services.

• Participate in on-call rotation and respond to system emergencies outside of regular business hours as needed.

• Continually works toward the development of their technical skill set(s) to better serve the Netrix Global organization and its clients.

Shift hours: 8-5pm EST US Business Hours.

What You Will Bring To The Table

• Bachelor's degree in computer science, information technology, or a related field (or equivalent experience).

• 6+ years’ experience in IBM Power Systems administration, troubleshooting and maintenance of environments running the IBM i OS on Power-based hardware (Power 8/10 and higher, P-Series I-Series, AS/400, AIX operations experience supporting a production (7×24) environment)

• Strong OS, Hardware, Software troubleshooting and OS/Application Security Mitigation skills alongside IBM Power Systems architecture, virtualization, and storage concepts

• Familiarity with backup and recovery procedures for Power i systems and managing Power HA Solutions for system High Availability and DR

• Certification of IBM Power System or AS400 or AIX is preferred or Relevant certifications (e.g., IBM Certified System Administrator - IBM i) preferred.

• High standards of service to users/customers and team oriented.

• Excellent written, verbal presentation, and organizational communication skills.

• Organization and time management skills.

About Us

At Netrix Global our values are the philosophies and principles that we live by. They support our vision, help us achieve our goals and commit us to a common purpose.

We Own Outcomes, Win Together, Make An Impact, Enjoy The Journey, and Respect All!

Netrix Global is a mission-driven organization with the goal of providing the people, processes, and technology needed to run and scale modern, data-driven businesses that are always on and always secure. Our breadth of capabilities allows us to provide holistic offerings that solve even today’s most complex business challenges, delivering to you an integrated, optimized, and future-proof solution.

We work with clients of all sizes and specialize in solutions for healthcare, manufacturing, government, education, financial services, and legal industries. Netrix is consistently ranked in the CRN VAR500, detailing the country’s top system integrators.

At Netrix, we’re driven to solve business problems with innovative technology solutions. We focus on end-users and are committed to client satisfaction.

What You Can Expect From Us

We offer a competitive compensation package, comprehensive group benefits to meet the needs of you and your family, flexibility, and time off when you need it, and a casual work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. As part of this commitment, we will ensure that persons with disabilities are provided with reasonable accommodations. If you need reasonable accommodations, please let us know by contacting NetrixHR@Netrixglobal.

To learn more about Netrix Global please go to www.netrixglobal.com