Identity & Access Engineering Team Lead

M&T's End User Computing Team is focused on providing modern digital experiences to the entirety of M&T Bank employees - allowing them to focus on their job, not their technology. Our Microsoft suite, collaboration tools and hardware used by employees are all part of the constantly evolving set of foundational capabilities we are responsible for shepherding. We build and deliver a wide variety of cutting-edge capabilities used across the enterprise to provide the best internal customer experience possible, enhancing the ability of our business partners to deliver.

Overview:

This position is focused on the management and growth of the Access Engineering team within End User Computing. The leader is responsible for driving toward outcomes aligned with modernizing our Access Management function by implementing new technologies and processes. It offers the opportunity to envision, build and deliver meaningful change within the Access Management space at the bank.

Primary Responsibilities:

• Develop, articulate, and deliver on a modernized vision of Access Management - leveraging familiarity with industry toolsets, practices, and technology trends
• Demonstrate strong knowledge of Identity & Access Management technologies, processes, and familiarity with agile development methodology
• Provide strong leadership to the technical team, help set priorities and build meaningful, measurable objectives
• Continually examine and understand Access Management technologies, practices, and processes within the bank, identifying areas of improvement or opportunity
• Oversee planning, development and testing of new features, processes, or tool implementations within the team
• Build rapport within the organization and key partners. Demonstrate a professional level of communication and cooperation in all interactions.
• Translate business requirements and needs to technical solutions, assisting teams in building value-driven technologies and processes
• Maintain and manage relationships with vendors and professional organizations, keep up with industry trends and vendor applications to drive strategic direction and set team objectives
• Responsible for strategic planning, budgeting, and roadmap development for respective team
• Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.
• Interpret competing business requests and issues, working with team and product owners to deliver appropriately prioritized work
• Responsible for building a positive and value-driven relationship with aligned business teams and technology partners.

Education and Experience Required:

Minimum of an Associate's degree and 5 years' technology or systems management/leadership experience, or in lieu of a degree a combined minimum of 9 years' higher education and/or work experience

Exposure and experience to Identity and Access Management discipline and aligned technology stack

Experience with automation or process improvement from a Technology perspective

Capable of working on and providing leadership for multiple projects of a complex nature

Proficiency with project management, word processing and spreadsheet applications

Excellent problem-solving skills to assist in issue resolution

Familiar with infrastructure, network and hardware platforms

Excellent verbal and written communication skills

Excellent analytical skills

Excellent decision-making skills

Strong presentation skills

Experience encouraging teamwork and serving as role model when leading and directing others

Ability to understand technical, business and operational impacts of a project or problem

Education and Experience Preferred:

Bachelor's degree

Minimum of 10 years' technology management or large program leadership experience

Extensive application and product knowledge experience with skills, application(s) and functions of Identity and Access Management technology discipline

Experience with Sailpoint IdentityIQ

Experience with ServiceNow platform

Exposure and Experience to building and staffing a brand-new team and capability

Subject Matter Expert understanding of Identity and Access Management applications supported with an advanced knowledge of interfacing/integrated applications

Proven mentoring and leadership capabilities

Experience with skills, application(s) and functions of Identity and Access Management

Self-motivated and able to motivate others

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Location
Buffalo, New York, United States of America