Identity and Access Management (IAM) Engineer II

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. 

Position Overview

The person in this role will participate in the design, development and implementation of Identity and Access Management applications, tools, services and methodologies. This individual will collaborate with InfoSec and Infrastructure to define the IAM direction of the organization. They will have a solid understanding of general security frameworks and ensure that systems hardware, operating systems, software, and related procedures comply with our security standards.

Job Qualifications

• Bachelor’s degree in related field; computer science, information security, or a related field/required

• Minimum of 5 years experience in the following domains: Directory services, Identity Governance & Administration, Privileged access and Access Management, preferred

• Work experience across a variety of technologies such as databases, directory services, Active Directory, Entra ID, application servers, network infrastructure and an understanding of fundamental security and data flows within these components

• 2 years experience implementing lifecycle management, credential management, role-based access and identity governance, preferred

• Professional IAM certification. This may be considered (CIMP), (CIAM). (CIST), or (CDP), (CAMS),(CIGE) highly Preferred

• Proven ability to learn new and existing infrastructure services and apply innovative business solutions

• Experience with documenting and diagramming to demonstrate IAM flows, dependencies, and integrations

• Experience implementing and supporting IAM and Cybersecurity

• Solid understanding of Active Directory, Entra ID, and conditional access policies, access reviews, identity governance and authentication technologies

• Solid understanding of Privileged User Access Management (PUAM) and Privileged Identity Management (PIM)

• Experience with configuring SAML, OAuth2.0, OpenID Connect, FIDO2, and LDAP authentication between platforms and applications

• Experience with certificate authentication (mTLS), 802.1x, RADIUS, and TACACS configurations are preferred but not required

• Experience with AWS IAM, Windows Hello for Business, Auth0, Okta, and Microsoft Intune is preferred but not required

• Experience with Passwordless authentication configuration is preferred but not required

Location Requirement: 

This position is required to be in Phoenix, Arizona and required 4 days/week in office.

Key Result Areas (KRAs)

• Drive consistent improvement in the reliability and availability of IAM services

• Configure managed authentication and authorization mechanisms such as Single Sign On, Federated Identity, Multi Factor Authentication and privilege escalation.

• Contribute to the overall IAM Strategy and respond to IAM related incidents, assisting with investigating and resolving issues related to access

Skills

• Interpersonal Communication

• Analytical Thinking 

• Problem-Solving

• Influencing Skills 

• Effective Prioritization

• Decision Making 

• Conflict Resolution

Physical Requirements

• In-Office Environment: Must be able to work in a busy, crowded, and loud office with frequent distractions and interruptions

  Must be able to collaborate in-person with occasional impromptu in-person meetings 

  Office Conditions: Adaptability to typical office conditions, which may include exposure to air conditioning, heating, artificial lighting, and varying noise levels

  Mobility: Ability to sit, stand, reach, twist, stretch, and work at a desk for long stretches. Must be able to occasionally move or lift office items up to 25 pounds

  Hearing Requirements: Hearing must be sufficient or correctable to ensure clear understanding of spoken information, including participating in virtual meetings and phone calls. Use of hearing aids or other assistive devices is acceptable if needed.

  Reading and Writing Proficiency: Ability to read and write in English is essential for processing documents, drafting reports, and following up on necessary actions. Proficiency in written communication is required to handle job-related tasks effectively.

  Vision Requirements: Vision must be adequate or correctable to perform essential job duties, such as reading documents on a computer screen and using other visual tools. Use of corrective lenses or other measures to meet visual requirements is expected if needed.

  Technology Proficiency: Must be proficient in operating a computer and other office productivity tools such as printers, scanners, and collaboration software. 

  Effective Communication: Must possess strong verbal and written communication skills to interact effectively with team members, clients, and other stakeholders via email, video conferencing, and other in office communication tools.

Compensation:

The minimum expected salary is $106,144.22 and may increase depending on experience.

If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!