Immigration Legal Assistant

Our immigration law firm is dedicated to providing exceptional service to clients navigating the complex world of U.S. immigration. We pride ourselves on our team of reliable mature and autonomous professionals who consistently deliver results. Our commitment to excellence is reflected in the way we approach each case with personalized attention and meticulous care. We seek individuals who share our values of reliability professionalism and the ability to work independently while maintaining the highest standards of customer service. As we continue to grow we remain focused on building a team of experts who can thrive in a dynamic and rewarding environment.

We are now seeking a dedicated and skilled Legal Assistant to join our remote team as an independent contractor. If you are a self-motivated individual with a passion for providing exceptional immigration support and customer service we would love to hear from you.

Responsibilities:

- Handle all customer interactions including answering inquiries providing updates and offering guidance throughout the application process

- Review and process non-immigration applications (ESTA and DS160) and family-based cases

- Submit applications to CEAC and USCIS accurately and efficiently

- Provide excellent customer care ensuring clients receive timely and professional assistance

- Maintain accurate and up-to-date records using our case management system

- Collaborate with the legal and operations teams to ensure seamless service delivery

Requirements:

- Proven experience as a Legal Assistant preferably in immigration law

- Strong knowledge of ESTA DS160 family-based immigration cases and general US immigration process

- Excellent communication and interpersonal skills

- Exceptional attention to detail and ability to manage multiple tasks simultaneously

- Knowledge or willingness to learn Zendesk and Docketwise

- Ability to work independently and as part of a team in a remote setting

- Available to work 40 hours per week including at least one day in the weekends (preferred)

We offer:

- Competitive compensation based on experience

- Flexible remote work environment

- Professional development and growth opportunities

Please submit your resume along with the answers to our questions. Join our mission to help clients navigate the complex world of immigration law and make a positive impact on their lives. We look forward to reviewing your application!