IMPAC QA Specialist

Who We Are

CBORD and Horizon are the world's leading providers of integrated technology solutions powering housing, access, foodservice, nutrition, eCommerce, and card systems for K-12 and higher education, acute care, senior living, and business campuses. Our success and growth is directly attributed to our DREAMteam. Our culture is built on integrity, respect for our people, and continuous personal development. We maintain an entrepreneurial spirit, where creativity, innovative problem solving, and learning agility drive our day-to-day actions.

DREAMteam (how we refer to all of us)

You're engaged and self-motivated. You think like an entrepreneur, constantly driving improvement and innovation. You act as a change agent. You're a team player contributing to a collaborative and diverse work environment. We question the status quo and so should you. You are accountable and focused and take smart risks. You're an extension of our talent acquisition team - always scouting top talent to join our team.

The IMPAC QA Specialist will play a crucial role in ensuring that all menu entries, report reviews, and processing meet the established quality standards of our organization. In this position, you will be responsible for coordinating input and processing of regional and custom menus, maintaining relationships with Sysco Operating Company contacts, and performing quality assurance of IMPAC menus and reports. If you are passionate about ensuring quality standards are met in the food service industry and possess excellent organizational and communication skills, we encourage you to apply for this exciting opportunity as an IMPAC QA Specialist.

What You'll be Doing

Key Responsibilities:

• Maintain relationships with assigned Sysco Operating Company contacts
• Coordinate input and processing of assigned regional and custom menus
• Maintain IMPACWeb and NetRecipe accounts of assigned Opco's and facilities
• Perform quality assurance of IMPAC menus and reports assuring they meet all established standards
• Provide feedback to team members with results of quality assurance process with updates required before delivery to client
• Keep current on all established standards including operating company specific menu planning needs and report specifications
• Complete all phases of report generation with assigned operating companies
• Participate in bi-annual QA review of Sysco IMPAC menus
• Load and ship menus for assigned customers

What You'll Bring to the Table

Requirements:

• Associate Degree preferred, with relevant work experience also desired
• Work independently and demonstrate proficiency with computers and Microsoft software, including Word and Outlook
• Possess strong organizational skills with the ability to prioritize effectively and excellent attention to detail
• Show a proven ability to work well in a fast-paced team environment, and adapt to change and learn quickly
• Work well under deadline pressure, be highly dependable, and have excellent communication skills including active listening and questioning
• General food service or nutrition knowledge preferred, but not required

The target salary for this role is $16.50 - $17.00 per hour dependent on years of experience.

Who You'll Work With

As an IMPAC QA Specialist, you will work with a variety of stakeholders. You will maintain relationships with assigned Sysco Operating Company contacts, coordinate input and processing of assigned regional and custom menus, and work with your IMPAC team to ensure all menu entry, report review, and processing meet established quality standards. You will also provide feedback to team members with results of the quality assurance process with updates required before delivery to the client and participate in the bi-annual QA review of Sysco IMPAC menus. In addition, you will load and ship menus for assigned customers. This role requires you to work well in a fast-paced team environment and to communicate effectively with others.

Why be a part of the DREAMteam (DREAMperks)

Stay Healthy

• Eligible team members have access to a robust health insurance plan on their first day of employment
• To encourage, motivate and challenge team members to take an active interest in their health and well-being, the Company provides a Wellness Benefit of $200 for the calendar year
• Access to an Employee Assistance Program

Enjoy Time-Off

Eligible team members are granted with the following paid time off annually:

• Vacation: 15 vacation days; pro-rated during the first year
• Holidays: 10 paid holidays each year
• Sick Time: 5 sick days; pro-rated during the first year
• Personal days: 3 personal days; pro-rated during the first year

Plan for the Future

• Employer paid Life Insurance / AD&D / Short-Term Disability Insurance
• Voluntary Long-Term Disability Insurance / Term Life Insurance / AD&D
• Access to FSA Plans & Commuter Benefit Plans
• 401(k) Savings Plan where the Company matches team member contributions $0.50 for every dollar saved up to 8% of pay
• Access to the Roper Employee Stock Purchase Plan
• Paid Parental Leave Program

Make an Impact

DREAMcares (The Company's outreach initiative to support our extended community)

• Eligible employees will have access to 3 paid days off annually to serve at a qualified and approved organization

This description is intended to be generic in nature. It is not intended to determine all specific duties and responsibilities of any particular position. Essential functions and overtime eligibility may vary on the specific tasks assigned to the position.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)