Implementation Analyst

Implementation Analyst

CodaMetrix is revolutionizing Revenue Cycle Management with its AI-powered autonomous coding solution, a multi-specialty AI-platform that translates clinical information into accurate sets of medical codes. CodaMetrix’s autonomous coding supports improved patient care and drives efficiency under fee-for-service and value-based care models.

We are passionate about getting doctors away from the keyboard and back to clinical care.

Position Overview

At CodaMetrix, the Professional Services team is a customer-facing team that implements and supports software applications that improve the medical coding, registration and billing efficiency at customer sites. The Implementation Analyst reports up through the Professional Services team. As part of the Professional Services team, the Implementation team implements CodaMetrix solutions within our customer base. Each Implementation Analyst is responsible for all aspects of their assigned implementation projects whether the work is to be completed by them or by others within our organization.

Responsibilities:

• Build strong customer relationships
• Participate in all customer and internal project calls from sales handoff through transition to support
• Create and manage project Jira tickets
• Coordinate work across internal teams (Integration, Data Analysts, CQA, ML, DevOps, DI) and build strong cross-team relationships
• Escalate project risks
• Research issues and perform implementation tasks
• Analyze customer files for completeness and accuracy of data
• Help develop and test customer rules
• Facilitate Coding Discovery with Coding and drive Billing Discovery
• Facilitate internal and customer data validation
• Work with customer on developing test scenarios and executing test cases
• Support parallel testing, cutover, go-live and transition to Support
• Work with customer's Account Manager/Project Manager to ensure successful implementations
• Analyze data and work with Coding to create Rules
• Work with Coding on coding issues and setting Thresholds
• Work with Integration team on data needs and interfaces
• Serve as first point of contact for their Implementation projects

Requirements:

• 3+ years experience as an Analyst in a hospital or healthtech company
• Bachelor's degree or equivalent, additional years of experience
• Detail oriented, committed to excellence and precision
• Outstanding written and oral communication skills
• Intellectual curiosity and creativity coexisting alongside critical thinking
• Ability to work efficiently under time pressure in a fast-paced environment
• Ability to multitask and handle multiple concurrent projects
• Positive and patient team player