Implementation Consultant

Fourth is looking for an experienced Payroll Implementation Specialist to grow our team. The ideal candidate will have experience working with emerging clients (worksite employee count of 500 – 10,000 employees) with multi-FEIN and multi-state setup. This position will focus on implementing clients who are using our HotSchedules scheduling platform, as well as other Fourth products. Our client base is a mixture of Professional Employer Organization (PEO) clients and Administrative Services Only (ASO) clients. This position would be implementing both types of clients. 

The Role. . .

• Perform the following on a new client implementation: 




• Discover client business requirements and document your findings 
• Create a project plan and timelines working with the client and your Benefits Implementation partner 
• Configure the company, payroll and HR components (client company setup, employee setup, payroll calendars, payroll taxes, security access, job title/position detail, PTO, general ledger) of the HCM solution based on the documented specifications 
• Load historical payroll and tax information as needed based on client type (PEO or HR+Payroll/ASO) and balance historical records to processed records for prior wage validation 
• Deliver administrator and manager training 
• Support client for the first successful 30 days after go-live 
• Participate in formal hand-off of "live" client 
• Complete implementation by the expected “Go Live” date 
• Provide the expert support that makes our integrated solutions stand out in an increasingly competitive global marketplace 
• Use your project management expertise to help lead the workflow of the implementation team 
• Ensure a “perfect first payroll” to ensure a referenceable client 




• Additional Responsibilities:




• Serve as subject matter expert on PEO / HR+Payroll 
• Overcome client and internal obstacles to complete a timely implementation 
• Coordinate with other departments as necessary to obtain objectives 
• Participate in update training and other events that help share one’s product skills with other consultants and to keep abreast of industry changes

The Ideal Candidate. . .

• 3+ years implementing payroll or payroll software 
• Experience with PEO implementation highly preferred 
• Experience with ASO-type implementation required 
• Knowledge and experience with multi-state payroll processing and tax setup 
• Knowledge in GL exports and setup 
• Understanding of variety of client personal time off plans 
• Experience processing payroll, setting up employees, adding deductions and direct deposit 
• Familiarity with multi-product integrations 
• Experience with PrismHR highly preferred 
• Ability to prioritize between multiple deadlines 
• Capability to work independently 
• Proficient in delivering executive level communications 
• Experience with training adults to use software 
• Conflict resolution and de-escalation techniques