Implementation Engineer

Job Title

Implementation Engineer

Position Responsibilities: Analyze customer systems and service requirements; Identify specific actions necessary to integrate Amadeus products/services; Establish and manage the product/solution integration schedule; Determine and document adaptations to Amadeus products and services; Write functional specifications used for customization and/or verify that specifications reflect customer requirements; Guarantee that customized products/solutions meet specified requirements; Provide functional support and problem resolution to sales and/or customer functional staff; Support sales activities through the presentation and documentation concerning product/solution integration; For existing airline web sites, maintain good customer satisfaction through regular evolution activity and excellent production support services, including supporting e-Commerce Help; Desk for efficient issue resolution. Process and Project management duties; Develop plans and priorities to address resource and operational challenges; Suggest alternatives / improvements / new techniques in processes, flows, operational models and plans; Priorities and decisions are to be checked by e-Commerce Delivery Manager (on Airline IT side) and by first-line management; Technical, functional, business and commercial awareness; Work independently and have significant latitude to solve problems; Ability to network with remote teams (mostly with Nice); Report on individual activities. Multiple positions available. May work remotely from anywhere in the US.

Position Requirements: Bachelor's degree (or foreign equivalent) in Computer Engineering, Electronic Engineering, or related. Five years of experience as an implementation engineer, QA/systems engineer, or related which must include: Ensure security of ARDW application by using QUALYS tool, identifying the security vulnerabilities and tracking /coordinating of corresponding defects till closure; Provide training for OWASP vulnerabilities and have experience with PCI-DSS audits; Conduct software and system analysis to gather user functional and non-functional requirements for new software product features; Implement product features producing modular and optimize applications using Java, J2EE, Unix shell scripting; Responsible for QF automation testing, Python scripting of CM JFE application and automating of selenium scripts for Qualys WAS scan for ARDW.

Diversity & Inclusion

Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.