Implementation Engineer (Remote)

Work Flexibility: Remote

Who we want:

Goal-oriented developers: People who offer strategic direction to cutting-edge systems and develop innovative ideas into reality.

User-focused creators: People who keep the customer and requirements squarely in focus, while delivering exceptional network solutions.

Collaborative partners: People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions.

What you will do:

• Plan, develop, install, configure and test our Vocera communications solutions.
• Communicate with clinical leads to collect workflow requirements and develop a database to meet customer needs.
• Collaborate through business process workshops to design communication technology workflows.
• Integrate our Vocera solutions with customer systems.
• Train the customer's technical staff, system administrator and help desk staff to effectively maintain our Vocera solutions.
• Troubleshoot customer environments, resolve hidden issues and optimize Vocera solutions performance.
• Coordinate activities with internal cross-functional teams.
• Meet implementation timelines in a fast-paced environment.

What you need:

• Bachelor's degree required, preference for relevant technical degree. Will consider an additional 6 years' work experience in lieu of a bachelor's degree.
• 5+ years of related experience in customer-facing technical service or support, including experience with implementing/integrating software systems.
• Exposure to middleware, VMWare, or virtual machines.
• Healthcare industry experience preferred.
• Experience with relational databases, SQL scripts, or similar programs.
• Ability to troubleshoot networking protocols and issues.
• Capability to teach technical courses and present information.
• Experience integrating nurse call and/or patient monitoring systems preferred.
• Knowledge of IP based PBX systems, wire/wireless VoIP and SIP trunking preferred.
• Ability to travel 10-20%

$71,600- $149,300 salary plus bonus eligible + Benefits (Health, Vision, Dental, 401K, Tuition Reimbursement, Employee Assistance Program, Wellbeing Program, Employee Stock Purchase Program). This information reflects the anticipated salary range for this position based on current national data. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

Know someone at Stryker?

Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program at https://careers.stryker.com/referrals/

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Travel Percentage: 60%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.