Implementation, Managed Services

Enfusion's Outsourced Middle and Back office performs oversight (accounting) tasks for Enfusion clients including shadow accounting, portfolio valuation, daily and monthly reconciliations against 3rd parties, setup of non-trading accruals, post-trade management including T+0 affirmation and proactive correspondence with counterparties to resolve trade breaks, cash processing, and collateral management. In the Implementation, Managed Services role you will be part of a talented team that is responsible for onboarding middle and back-office services to our diverse and global investment management client base.

What You’ll Do:

• Be the client’s main point of contact for implementation related to Outsourced Middle and Back Office Services 
• Consult with client to incorporate their current and desired business processes with Enfusion software solutions, with a focus on operational efficiency and maintaining best practices 
• Troubleshoot reconciliation, P&L and accounting issues including instrument set-up, valuation, pricing, and general ledger reconciliation
• Work closely with internal teams including conversion, software implementation, development and OMBO to ensure a smooth transition for new Services clients
• Work with 3rd parties to request proper reporting, and create internal reconciliations 
• Prioritize and escalate issues when needed and keep clients informed of progress and manage expectations.
• Keep management updated with the current status of daily deliverables, projects, and how they impact overall business goals
• Maintain accurate project and task-level status in internal project management systems 
• Identify gaps in functionality and work with product management to enhance our products
• Develop and maintain implementation best practices, document procedures, standards, best practices, and assist with improving and automating existing processes

What You'll Need:

• Bachelor’s degree in Finance, Accounting, Economics, Financial Math or related field
• 3+ years of experience in Middle/Back Office support role at a Hedge Fund, Prime Broker or Fund Administrator.
• Strong understanding of industry standards and market best practices and how they relate to respective markets 
• Project Management experience
• Previous client-facing experience (preferably investor/hedge fund clients) 
• Detail-oriented and analytical
• Ability to handle and prioritize multiple tasks and work independently
• Excellent verbal and written communication skills

The salary range for this position is $70,000 - $85,000 + bonus + benefits.

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