Implementation Manager

Job Requisition ID: 54736

Department: Sales & Marketing (DEPT_SALMRKT)

At Dover Fueling Solutions (DFS), we are taking fueling and convenience retail to the next level. We are passionate about cultivating excellence in everything we do, but what really fuels us is our people. They're the heart of our company. As an employee, our promise to you is that you'll work on new and innovative products and solutions, be mentored by managers and teammates who are collaborative, caring, and act with integrity, and have the opportunity to grow in ways that are meaningful to you. Unique and interesting projects - both locally and globally - will challenge you and allow you to pursue different and rewarding career paths.

We are #EnergizedByGrowth.

DFS is part of a legacy of leadership that spans back generations, made up of some of the most trusted, leading-edge brands in the industry. As part of Dover Corporation and with our talented, innovative, outstanding people, we are doing great things and redefining what is possible in fueling and convenience retail. Providing advanced fuel-dispensing equipment, including clean energy solutions, systems and payment, automatic tank gauging and wet stock-management solutions, DFS comprises the product brands of Wayne Fueling Systems, OPW Fuel Management Systems, ClearView, Tokheim, ProGauge, Fairbanks, LIQAL, AvaLAN, and Bulloch Technologies. Headquartered in Austin, TX, DFS has a significant technology development and manufacturing presence worldwide, including facilities in Brazil, China, India, Italy, Poland, the Netherlands, the United Kingdom and the United States.

We seek a talented individual for the Implementation Manager position at Dover Fueling Solutions. This individual will support the commercial team to enable and implement our Bulloch POS product roadmap for expansion in the U.S. and will report to the Director, BD for Bulloch Technologies. This role is responsible for working closely with the engineering team to implement the Bulloch POS solution that delivers a fully functional In-Pump EMV and supported interface.

Job Responsibilities:

• Lead testing of Bullock POS for technical and functional capabilities to meet US market requirements.
• Lead integration to Wayne dispensers and test all capabilities on iXpay2 platform, including 27" Anthem.
• Identify and document new feature requirements and document proposed solution and use cases.
• Lead technical discussions with fuel brands and customers.
• Install lab systems and support fuel brand and customer labs through successful certification and UAT.
• Act as customer escalation point for beta sites and customer initial installs.
• Work closely with Bulloch and DFS teams to integrate new feature requests and resolve identified issues.
• Build beta site profiles and define minimum site requirements.
• Work with third parties to support seamless integration to Bulloch solution.
• Represent DFS at Conexxus and ensure Bulloch solution meets industry standards.
• Work closely with DFS commercial team to align on opportunities and prioritize efforts.
• Collaborate with engineering teams, product managers, and service organization.

Skills Required:

• Knowledge and experience in U.S C-store operations.
• At least 5 years' experience in a technical role supporting c-store POS installations.
• Experience in leading technical conversations with customers.
• Willingness to travel up to 30% of the time.
• Excellent written and verbal communications skills.
• Have a customer-driven mindset.

Work Arrangement : Hybrid

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position's responsibilities, a candidate's work experience, a candidate's education/training, the position's location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact [email protected] for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.

This position may be located in: Americas : United States : Texas : Austin

Job Function :