IMPLEMENTATION MANAGER - TECHNICAL SERVICES REGION 3 - 1236

The Implementation Manager is responsible for coordinating the technical services components for IT implementations. The Implementation Manager oversees a cross-functional team while they are assigned to the implementation. This Manager coordinates both project based activities and production activities. The Implementation Manager may matrix to a Project Manager from the Project Management Office, or matrix to leaders from other internal areas. He/she has strong technical knowledge and is skilled in applying procedures, policies, and methodologies. The Implementation Manager provides outstanding client service and contributes to the organization's mission of utilizing information technology to improve patient care. • Utilize skills to coordinate enhancements and deployment efforts.

o Create schedules, assignments, priorities and direction to Montefiore IT associates and vendor personnel working on the implementation.

o Identify level of effort, resource requirements, scope, and enhancement objectives for enhancement efforts.

o Identify hardware cost estimates, resource requirements, project scope, and objectives.

o Plan the work and follow up with assigned staff.

o Track the budget and order equipment as needed.

o Track resource allocation against the plan.

o Conduct meetings to ensure adherence to the implementation plan.

o Develop implementation scripts and present them to the Change Advisory Board for approval.

o Turnover implemented work to the operational support teams.• Utilizing knowledge of technology, the client's business needs, and Montefiore IT's capabilities, serve as a liaison between clients and Montefiore IT.

o Serve as a single point of contact for clients on enhancement efforts.

o Provide insight and recommendations for solutions.

o Review proposed solutions to ensure the delivery of a quality product or service to the client that meet the client's specific needs.

o Inform the client of the strategy for deployment of new implementations, as well as the maintenance and upgrades of existing equipment.

o Confirm the alignment of customer expectations and implementation plans. • Provide documentation and communication to peers and management for status, coordination, objectives, and performance.• Develop and maintain working relationships with internal key stakeholders including Client Executives, Product Managers, and department heads. • Produce timely, detailed summaries for status and Remedy reporting.• Oversee vendors work efforts on implementations.• Assess and troubleshoot, consult with vendors, and coordinate with other teams for problem resolution.• Perform other related duties as required.

REQUIREMENTS• Technical project management• Strong technical experience• Strong industry experience

Bachelor's degree or equivalent experience.

Montefiore Offers generous paid time off and 403B;

For consideration you must live in New York, New Jersey, PA. or CT.

Montefiore requires vaccinations

Department: Montefiore Information Technology Bargaining Unit: Non Union Campus: YONKERS Employment Status: Regular Full-Time Address: 100 Corporate Blvd, Yonkers

Shift: Day Scheduled Hours: 8:30 AM-5 PM Req ID: 173839 Salary Range/Pay Rate: $90,150.11 $120,200.15

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

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Diversity, equity and inclusion are core values of Montefiore. We are committed to recruiting and creating an environment in which associates feel empowered to thrive and be their authentic selves through our inclusive culture. We welcome your interest and invite you to join us.

Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

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Mission:

To heal, to teach, to discover and to advance the health of the communities we serve.

Vision:

To be a premier academic medical center that transforms health and enriches lives.

Values

Define our philosophy of care, they shape our actions and motivate and inspire us to pursue excellence and achieve the goals we have set forth for the future. Our values include:

• Humanity
• Innovation
• Teamwork
• Diversity
• Equity