Implementation Network Engineer

FirstLight is searching for a Implementation Network Engineer, who thrives in a dynamic technical environment that will challenge you every day! This position is a technical support and implementation position entailing Routing/Switching, Wireless, Security, Data Center and Voice over IP (VOIP) solution support. You will establish and maintain network performance by building network configurations and connections and troubleshoot network problems. You will work with assigned customer(s) who have aggressive SLA commitments, and/or specific managed services contract obligations, this position is critical to succeeding up market with large customers running complex communications networks.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Establishes networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards.
• Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization.
• Secures network system by establishing and enforcing policies; defining and monitoring access.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Accomplishes information systems and organization mission by completing related results as needed.
• Reporting network operational status by gathering, prioritizing information; managing projects.
• VOIP Technologies, Secure networks, and Wireless networks. Configure Cisco routers and switches, sniffers (wire shark), data shapers, protocol analyzers, and VPN technology.
• Tone, Tag and Test ethernet and fiber connections after installation to ensure they were working correctly.
• Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to the customer and FirstLight
• Perform special projects and other duties as assigned.
• Flexible work schedule required, may vary depending on needs of customer.

QUALIFICATIONS, KNOWLEDGE, and SKILLS:

• Must pass Federal Background Check. Contingency for employment
• A successful candidate must have a CCNA. If certification is not current, candidate will be expected to pass the examinations required to obtain CCNA.
• Minimum of four (4) years relevant experience; or equivalent combination of education and experience. Prior work in a technical support / help desk environment a plus.
• To be successful, a candidate must be a self-motivated leader who can create trust within the organization and work collaboratively with all levels of the organization. Also, a candidate must be, organized and results focused in delivering favorable financial results and supporting work.
• FirstLight strives for high integrity in all our dealings with customers, employees and suppliers. A candidate must demonstrate this value system and represent that to customers in every engagement.

Benefits and Compensation:

FirstLight offers a competitive benefits package including a comprehensive medical benefits, tuition reimbursement, paid time off, 401(k) and flexible work arrangements.

Estimated base annual salary is anticipated to be between $100,000 and $115,000. Pay ranges represent a good faith annual estimate at the time of the job posting. Actual pay will be based on multiple factors including experience, skill sets, location, internal equity, and market rates.

Join us in shaping the future of our dynamic telecommunications company and making a difference in the world through telecommunications. Your expertise and leadership can help us achieve our goals and empower our employees to thrive.

About FirstLight

FirstLight provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight's clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments.

FirstLight is committed to cultivating and preserving a culture of diversity, equity and inclusion. We recognize that our differences are assets that strengthen us as a team, and FirstLight is committed to fostering an environment where everyone feels welcomed, valued, respected and recognized. FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight's equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.