Implementation Project Manager

Advarra provides integrated solutions that safeguard trial participants, empower clinical sites, ensure compliance, and optimize research performance. Connecting the clinical research ecosystem, Advarra delivers solutions through a site-centric approach that unifies and accelerates the drug development lifecycle, making clinical trials safer, smarter, and faster.

General Summary:

The purpose of this role is to lead the company's customer-facing product implementations as well as support internal organizational initiatives. The Project Manager is responsible for the direction, coordination, and completion of all projects/implementations while remaining aligned with overarching goals and priorities.

Principal Duties & Responsibilities:

• Lead customer implementations:
• Orchestrate and drive the successful and timely completion of tasks to achieve customer organizational goals, including the identification and mitigation of risks and issues which may impact the project
• Work with the customer to understand their current state processes, goals, and priorities in order to provide implementation strategy, scope, rollout, and staffing recommendations
• Communicate effectively and build strong relationships with all project stakeholders, including project sponsors, subject matter experts, and project team members in a timely and consistent manner
• Review and monitor project work to ensure forward progress is made and work is completed on time and within budget
• Identify, monitor, and communicate project-related risks or issues and mitigation plans including scope changes that may arise during the implementation
• Facilitate, coordinate, and arbitrate cross-functional discussions and decisions with subject matter experts within key functional areas
• Ability to understand the organization's strategic priorities and adapt project timelines and tasks accordingly
• Lead onsite and offsite meetings and training events
• Work with customer to review and validate application configuration options and lead workflow and process development conversations
• Drive data migration activities, including data mapping, validation, and issue resolution
• Lead internal project management efforts by:
• Drive internal projects and process improvement initiatives to completion, ensuring team members stay on track, risks are identified, and issues are resolved in a timely manner
• Share and encourage others to share and use the lessons learned from project work in order to identify and implement process improvements
• Contribute to our implementation and software documentation
• Act as expert resource for Product Support Specialists, Business Analysis, and other departments in all functional and content areas associated with a project
• Contribute project experience to the knowledge library
• Perform other job-related duties as assigned.

Education:

• Bachelor's Degree preferred
• Project Management Certification (PMP) highly preferred

Experience:

• Minimum 4 years of experience managing medium to large-scale implementation projects using a standard project management methodology
• Demonstrate accountability in project ownership and solution-oriented work approach
• Experience identifying and implementing process improvements
• 2 years of experience in the clinical research industry highly preferred
• Prior experience managing teams and tasks

Knowledge, Skills, Abilities:

• Ability to effectively negotiate and build consensus with various audiences and manage project activities
• Proven organizational skills including attention to detail and multi-tasking skills
• Excellent verbal and written communication skills
• Strong working knowledge of Microsoft Excel, Word, and PowerPoint
• Experience using MS Project and MS Access is preferred
• Business analysis experience in process definition, gap analysis, and workflow design is preferred
• Data migration experience including data mapping and validation is preferred

Physical and Mental Requirements:

• Sit or stand for extended periods of time at stationary workstation.
• Regularly carry, raise, and lower objects of up to 25 Lbs.
• Learn and comprehend basic instructions.
• Focus and attention to tasks and responsibilities.
• Verbal communication; listening and understanding, responding, and speaking.

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EEO Statement:Advarra provides equal employment opportunity to all individuals regardless of their race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status, citizenship, genetic information or any other status or characteristic covered by federal, state, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated. EEO/M/F/Disabled/Vets

Advarra employees must be fully vaccinated as a condition of employment unless a medical or religious exemption is approved as a reasonable accommodation. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. New hires must be fully vaccinated or have received approval of an exemption as a reasonable accommodation as of their first day of employment.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)