Implementation Project Manager

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Implementation Project Manager in Spain.

We are seeking an experienced Implementation Project Manager to lead complex, mission-driven projects within a fast-paced, client-focused environment. In this role, you will oversee the end-to-end delivery of SaaS-based solutions for public sector clients, ensuring projects are executed on time, within scope, and with the highest quality standards. You will coordinate cross-functional teams, manage budgets, and act as a trusted advisor to stakeholders, guiding decisions through data-driven insights and best practices. This position offers the opportunity to make a meaningful impact on communities by supporting initiatives that improve government-to-citizen engagement. You will thrive in a collaborative, remote-first environment that values transparency, inclusion, and innovation.

• Lead and execute complex implementation projects for public sector clients from initiation to completion.
• Own project scope, timelines, budgets, and resource coordination to ensure successful delivery.
• Oversee quality assurance, execution, reporting, and contract compliance for all project deliverables.
• Act as a trusted advisor, providing guidance to internal teams, customers, and partners.
• Partner with Sales, Customer Success, and internal stakeholders to identify opportunities and optimize processes.
• Monitor customer satisfaction, collect feedback, and implement process improvements to enhance outcomes.
• Navigate and resolve escalations proactively, maintaining high client satisfaction and project standards.

Requirements:

• Minimum of 3 years of experience managing complex projects, ideally in a SaaS or technology environment.
• Proven ability to manage distributed or remote teams effectively.
• Strong project management skills, including experience with CRM tools (Salesforce preferred), project management software, and Microsoft Office suite.
• Excellent oral and written communication skills, with strong analytical capabilities.
• Experience or interest in public service, citizen engagement, legislative processes, or government communications.
• Proactive, organized, and able to manage multiple projects in a fast-paced setting.
• Preferred: experience with web accessibility standards, testing tools, and remediation workflows.

Benefits:

• Competitive salary with performance-based incentives.
• Flexible remote work options with support for distributed teams.
• Opportunities for professional development and career growth.
• Collaborative and inclusive culture with transparent communication.
• Engagement in meaningful projects that positively impact communities.
• Modern tools and resources to enable seamless project execution.