Implementation Project Manager, AMS

a Billhighway Company 

Smarter, Simpler Membership Management: Impexium’s 100% web-based AMS supports the full range of association business and administrative activities. We combine enterprise-level functionality with the benefits of a software-as-a-service model to deliver a mobile-first, fully responsive, analytics driven platform to associations of all sizes. Change your mind about what is possible.

The Role: Implementation Project Manager, AMS

The Implementation Project Manager, AMS is expected to support the organization in the area of client and internal project management. You will lead software implementation projects assisting Impexium customers with requirements definition, system configuration, tracking project progress, and assessing and mitigating risk throughout. Our dynamic organization is looking for a high-energy professional with sound judgment and experience. Impexium offers a fast-paced, innovative environment where you will be provided the tools, resources and outstanding leadership to support the implementation of new programs. This position requires solid communication/interpersonal skills, planning, critical thinking, excellent problem solving, and a proven track record in a similar role.

Eligible hybrid and remote candidates must reside in one of the following states: DC, FL, ID, IN, MD, MI, MN, NC, NJ, OH, SC, TN, TX, VA, WV, IL and NH

What you will do:
 

• Lead and manage client implementations of Impexium solutions for new customers. Lead and direct the activities of internal resources, vendors (as needed), and clients throughout the project to completion, while ensuring customer satisfaction.
• Gather and analyze client business requirements and objectives and provide recommendations on how to best tailor the software configuration to meet those objectives.
• Will work directly with clients to ensure deliverables fall within the applicable scope and budget
• Create detailed work plans which identify and sequence activities needed to successfully complete projects
• Develop in-depth understanding of Impexium SaaS products and implementation options
• Coordinate with other departments to ensure all aspects of each project are compatible.
• Ensure that projects are delivered on-time, within scope and within budget
• Develop a comprehensive, detailed project plan to monitor and track progress to be shared with clients as well as other staff members
• Manage all relationships and communication (i.e. internal and vender) in regards to schedule, scope, changes and budget. Report and escalate to issues to management as needed
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation
• Use and continually develop leadership skills
• Perform other related duties as assigned

What you will need:
 

• 2 years of project management experience
• Bachelor’s Degree in appropriate field of study or equivalent work experience
• Experience in the non-profit/association sector
• Excellent client-facing and internal communication skills
• Experience with association management system or systems a plus
• Experience with software implementation a plus
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multitasking skills
• Ability to work independently, manage workload effectively and stay focused under pressure
• Ability to troubleshoot technical issues at a high level to determine the appropriate path to resolution

For this position, Impexium is seeking assertive, self-confident, self-motivated individuals with a proven track record of success. A strong people focus, and the ability to relate well to people at all organizational levels internally are a must.

A flexible, entrepreneurial work environment and team atmosphere makes this a great place to work. To learn more about us, visit www.impexium.com.

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