Implementation Project Manager - Remote

Join the People Helping People

PSCU/Co-op Solutions is now Velera! PSCU and Co-op Solutions became a single entity on January 2, 2024, and our new company name was announced on May 7, 2024. Our new brand represents our combined company’s shared mission and unique ability to drive velocity and positive momentum for credit union success in a new era of financial services.

This position establishes and directs efforts of the project work team and related resources as required to plan, develop, test, and implement projects successfully. Assume leadership role for assigned projects and coordinate all phases of operational implementation of project deliverables. Manage most complex and top-tier client projects using established PMI project management methodologies.

Role Requirements

• Ensure various integration elements of assigned projects are properly coordinated including project plan development, project plan execution, and overall change control; Develop highly technical, detailed project plan including all work required to successfully complete both internal and client-facing projects
• Oversee multiple credit union projects with numerous Project Managers reporting to this position for the duration of the projects managed
• Act as the primary liaison and manage expectations of key sponsors and client executive staff related to timing, functionality, and business objectives needed to support a successful go-live.
• Monitor, control, update and coordinate changes to existing projects while summarizing and communicating project status information producing effective reports, as appropriate
• Assume responsibility and provide final approval for the entire project on behalf of all stakeholders; Troubleshoot project issues and escalate them to upper management if necessary
• Ensure that project information is communicated promptly through communication planning, information distribution, performance reporting, and administrative closure
• Direct the work of others assigned to project work teams; Analyze project tasks assignments performed by department staff members
• Facilitate project meetings including project kick-off and specification meetings
• Work in a consultative role with senior client management including CEO and project teams to ensure business requirements are met
• Travel to client locations to meet and discuss specifications, assist in determining project options, and business objectives, and facilitate a meeting with key client personnel including IT for network connectivity and file mapping
• Serve as a mentor for other Operational Services staff related to project management methodologies and best practices
• Maintain interaction with credit unions, MasterCard, VISA, and other processors, software vendors, and ATM networks to coordinate products/projects
• Maintain a thorough understanding of the payment processing card industry, card processing systems and subsystems, and/or related in-house applications, and a primary understanding of system parameters, regional ATM networks
• Perform other duties as assigned

Education: 

• Bachelor’s Degree in Systems, Business Management, or related field, or equivalent combination of education and experience required. 
• PMP certification or commitment to obtain certification within two (2) years in the role required.
• Master’s degree preferred. 

Experience: 

• Five (5) years of related experience in the payment processing industry required. 
• Seven (7) years related project management experience in systems or financial services environment required. 
• Large-scale conversion project leadership and card processing experience preferred.

Knowledge, Skills, and Abilities

• Demonstrate behaviors based on Velera values
• Thorough understanding of card products, support services, and processes required
• Proven facilitation, organizational, prioritization, decision-making, and conflict resolution skills; ability to track and control activities in a fast-paced environment while managing multiple projects and tasks and multiple organizations
• Ability to communicate effectively in both verbal and written formats and give presentations utilizing various audiovisual support aids
• Possess strong leadership, interpersonal, and problem-solving skills; ability to negotiate with and influence others across all organizational levels; ability to influence senior-level executives to make appropriate business decisions
• Ability to exercise discretion and good judgment in making decisions
• Proficiency in project management, word processing, and spreadsheet computer software applications

About Velera

At Velera we are committed to fostering a workplace where every employee feels valued, respected, and connected. We understand, attract and engage a diverse workforce where every employee can live up to their full potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. We strive to foster a safe and inclusive work environment for people to bring their authentic selves in order to build a better community within our company and with our partners. Learn more about our commitment to Diversity, Equity, and Inclusion HERE!

Pay Equity

$61,700.00

to

$83,300.00

Actual Pay will be adjusted based on experience and other job-related factors permitted by law.

Great Work/Life Benefits!

• Competitive wages

• Medical with telemedicine

• Dental and Vision

• Basic and Optional Life Insurance

• Paid Time Off (PTO)

• Maternity, Parental, Family Care

• Community Volunteer Time Off

• 12 Paid Holidays

• Company Paid Disability Insurance

• 401k (with employer match)

• Health Savings Accounts (HSA) with company provided contributions

• Flexible Spending Accounts (FSA)

• Supplemental Insurance

• Mental Health and Well-being: Employee Assistance Program (EAP)

• Tuition Reimbursement

• Wellness program

• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions

Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster and the "EEO is the Law" Poster Supplement. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.

Velera is an E-Verify Employer. Review the E-Verify Poster here (English and Spanish). For information regarding your Right To Work, please click here (English and Spanish poster).

As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at [email protected] for assistance.