Implementation Representative

General Information

Ref #:

20230035101

Travel Amount Required:

Up to 25%

Job Type:

Regular-Full Time

Location:

Alpharetta - Georgia - United States, Atlanta - Georgia - United States, Branchburg - New Jersey - United States, Lowell - Massachusetts - United States, Weston - Florida - United States

Company Overview

Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people - both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at www.ukg.com/careers #WeAreUKG

Description & Qualifications

Description

UKG is seeking a customer-focused, highly energetic, and experienced individual to join our EverthingBenefits Implementation Team. EB strives to deliver exceptional quality service through the life cycle of our customer partnership. The Implementation Representative is the project contact who completes tasks and coordinates with the other internal partners implementing the customer.

Job Responsibilities:

• Work closely with clients to understand their needs and assure they have an amazing experience

• Be responsible for new end-user client engagement and all pre/post-implementation support

• Be a fast learner ready to leverage our technology, tools, and best practices to implement clients to our solutions and manage their accounts

• Establish and deepen relationships with partners by understanding their business objectives and providing exemplary support

• Support clients through the implementation process by applying strong problem-solving, troubleshooting, and data management skills

Qualifications

Basic Qualifications:

• 1-3 years of experience in the HCM field or using a SaaS web-based

application

• Bachelor's degree or equivalent HCM experience required

Preferred Qualifications:

• Experience with EDI and 834 files

• Exceptional communication and follow-up skills -both oral and written -with strong attention to detail

• Ability to work both independently and collaboratively in a fast-paced environment

• 1- 3 years in an Account Management-type role

• Track record as an enthusiastic team player with proven ability to prioritize, multi-task

**We are willing to consider all levels and experience for this opening**

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

View The EEO Know Your Rights poster and its supplement.

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here .

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected].