Implementation Specialist

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking an Implementation Specialist for its Employee Benefits team in Jacksonville, Florida! This individual's primary responsibility is to assist external clients in the implementation. This role requires full-time, in-office availability Monday-Friday and is an excellent start to a career in the Insurance industry.

WHAT YOU'LL DO:

• Manage the client on-boarding implementation process; Main contact for client in first 30 days
• Conduct the client benefit discussions with all parties and ensure that the client signs off on all implementation documents;
• Submit all signature documents to carriers; set up all lines of coverage, including Cobra.
• Develop and maintain solid relationships with vendors, as well as internal staff;
• Manage implementation of all new business clients including verifying plan benefits sold, rates, proper paperwork submission, and coverage verification;
• Facilitate enrollment meetings at the client organization;
• Monitor, track and report implementation status and performance, internally and to the client;
• Review and analyze policies, benefit summaries, SPD's, forms, and rates for accuracy;
• Work with Producer or Benefits Consultant to develop implementation strategy and timeline (to be presented by the producer or Benefits Consultant);
• Utilize Agency Management System as required by company policy;
• Oversee coordination of client service initiatives including, but not limited to online enrollment systems, Coordination of Health Fairs and Wellness initiatives, website tools, member surveys, open enrollment materials and meeting schedules, etc.

WHAT YOU'LL NEED:

• High School Diploma or General Education Diploma (GED)
• Clear knowledge of Group Benefit Plans.
• Life, Health, and Annuity License (within ninety (90) days of employment).
• Excellent organizational and time management skill
• Ability to write and verbally communicate in a professional manner.
• Proficient in MS Excel and MS Word.
• 2-3 years Agency experience.
• College Degree preferred
• CEBS designation, is a plus.
• MS Power Point, is a plus
• Insurance Carrier/HR background preferred.

WHAT WE OFFER:

• Excellent growth and advancement opportunities
• Competitive pay based on experience
• Paid Time Off (PTO)
• Generous benefits package: health, dental, vision, 401(k), etc.
• Employee Stock Purchase Plan

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.