Implementation Specialist

Implementation Specialist
Bring new systems to life.
Billhighway Implementation Specialists put powerful solutions in the hands of hundreds of thousands of users of Billhighway, Chapter Spot, greekbill, and Impexium software suites. Our vision is to provide powerful solutions that help our non-profit clients improve the world.
Why people love working here:

• Focus on personal and career development.
• Competitive salary, benefits, and other forms of compensation.
• Fresh approaches to using familiar skill sets and areas of expertise.
• Caring, capable leaders.
• Thriving culture powered by hybrid and remote team members.
• Our vision: Provide powerful solutions that help our non-profit clients improve the world.
• Our core values: Initiative, Collaboration, Reliability and Stewardship.

This role: A day and week in the life…

• Support configuration workflow for new client implementation projects as needed.
• Assist with gathering and analysis of client business requirements and objectives and provide recommendations on how to best tailor the software configuration to meet those objectives.
• Identify and recommend product customizations, enhancements, and/or workarounds to enhance the client’s experience.
• Participate in internal testing for new functionality and support User acceptance testing with clients.
• Lead pre-launch review and validation prior to go live.

This role: You will be successful in this role if you…

• Worked 3 years as software business analyst.
• Earned a BA/BS degree in a related field.
• Experience implementing Software-as-a-Service based applications.
• Have a passion for learning and continuous improvement.

Eligible candidates reside in one of these states: DC, FL, ID, IL, IN, MD, MI, MN, NC, NH, NJ, OH, PA, SC, TN, TX, VA, WV.
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