Implementation Webinar Facilitator (Remote)

Description

Position at Dominion VUE / DMS

Do you enjoy being part of a team that trains new customers on innovative software? If so, then read on to learn more about our Dominion DMS Implementation Webinar Facilitator position - a role that is an integral part of launching our automotive customers on the way to success with their new software.

At Dominion VUE, we pride ourselves in offering the very first Microsoft-based, cloud-native Dealership Management Software (DMS) solution for the automotive industry, and superior customer service to ensure every dealership's success. Join the team partnering with customers to bring modern solutions to an ever-changing, fast-paced industry.

As a Webinar Facilitator, what might you do in a typical week?

• Deliver remote training classes to dealership personnel, specializing in Fixed Operations or Accounting/Sales F & I
• Document all aspects of the remote training with daily and weekly recaps, making sure any issues found during training week are escalated properly
• Keep up with administrative tasks such as attendance tracking and communicate this information to the Implementation Team
• Occasionally deliver the same high quality product training to Dominion DMS Team Members
• Support customer needs as requested via phone and email

Is this challenge for you? The answer is YES if you

• Have a gift for explaining software processes to new users
• Can think on your feet and adjust to ever-changing situations with ease
• Possess strong public speaking skills, along with writing and communication skills
• Have experience delivering remote, facilitator led learning
• Can handle a wide range of learners in your training sessions and can adapt to meet those differences
• Enjoy using technology (Zoom, Go to Meeting, etc) to deliver high quality learning experiences

If your experience includes any of these items, consider it "icing on the cake!"

• Experience with automotive software or within a dealership environment, especially if DMS related
• Previous software training experience
• Above average skills with multiple computer software programs (Microsoft, Google Drive, other proprietary software)
• Working knowledge of adult learning theories
• A Bachelor's degree in a related field or have gained the equivalent knowledge through previous on the job experience

Dominion VUE might be the company for you if you

• Want to be part of something new, challenging and leading-edge
• Want to work for an up-and-coming automotive software company that appreciates new ideas and technologies
• Want to gain experience like no other company can offer: supply chain management, finance, customer relationship management, and sales and marketing.
• Like working with great people in a fast-paced environment
• Enjoy great benefits, like a comprehensive Health and Wellness Program, 401K, telecommuting opportunities, casual office dress code, and ample sick and vacation time

The Webinar Facilitator reports to the Training & Implementation Manager and has no direct reports.
About DE

Dominion Enterprises (DE) is a leading digital marketing and software services company offering client solutions across multiple business verticals. Our customers rely on our B2B cloud SaaS solutions to establish their online and mobile brands, generate leads, and manage customer relationships through our Homes.com, Dominion Dealer Solutions, Dominion Business Solutions / DX1, Travel Media and Franchise and Business Opportunity divisions. Our B2C web and mobile applications include Homes.com, HotelCoupons.com, FranchiseOpportunities.com, FranchiseGator.com, Franchise.com, and BusinessBroker.net.
About 2,000 employees reside and work in our Norfolk, VA home office and in offices across the U.S. Our employees will tell you about our collaborative, innovative, team-oriented work environment, excellent career enrichment opportunities, community service opportunities, competitive earnings, and a comprehensive benefits package that includes a generous 401(k). DE is an equal opportunity employer and supports a diverse workforce. DE is a drug-testing employer.