Improving Reporting on Content Management (KM)

Improving Reporting on Content Management (KM)

Job #:

req25578

Organization:

IFC

Sector:

Knowledge Management

Grade:

Term Duration:

0 years 6 months

Recruitment Type:

Location:

Washington, DC,United States

Required Language(s):

English

Preferred Language(s):

Closing Date:

3/12/2024 (MM/DD/YYYY) at 11:59pm UTC

Description

IFC - a member of the World Bank Group - is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2023, IFC committed a record US$43.7 billion to private companies and financial institutions in developing countries, leveraging the power of the private sector to end extreme poverty and boost shared prosperity as economies grapple with the impacts of global compounding crises. For more information, visit www.ifc.org.

Objective:

Candidate will help to evaluate, propose, and implement changes with internal clients to optimize IFC content based on a review of monthly IFC intranet reports, and quarterly reports from additional platforms (e.g. IFC.org, Open Knowledge Repository, Documents and Reports Internal, WBG Library). This position will work within the Content Management team.

Responsibilities include but are not limited to:

• Detailed analysis of intranet hub metric reports with the ability to communicate specific, actionable guidance to hub site admins • Assist admins in archiving outdated, unused content, quick links, and site pages • Review monthly intranet report and contact 10 least viewed sites to troubleshoot or target for archival • Review Information Matters metrics report and provide content and search improvement suggestions

Selection Criteria & Competencies • Knowledge and skills in Microsoft Excel, Adobe Analytics, Webex, and SharePoint Online a plus • Ability to analyze data and articulate findings • Excellent interpersonal skills with a proven ability to work in a team environment, as well as under minimum supervision • Strong organizational skills and demonstrated ability to deliver high-quality results/outputs in a timely manner

• Duration: 6 months• Time Commitment (days per weeks): 2 days/ 16 hours• Proposed Starting Date: February 1, 2024

Selection Criteria

Benefit to staff:• Gain increased knowledge the best practices in content management, to be able to support home departments in the growth of their content library.

Benefit to host department:• Support the expansion of the role of the Content Management team in its support of IFC's Knowledge & Learning strategy implementation.

Note:• Application is restricted to COSVPU staff only.• Grade is indicative only. All interested staff may apply.• Assignment location is at the discretion of the hiring manager.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.