Inbound Professor (Technical Education)

HubSpot Academy is on a mission to be the place people go to learn how to start and grow a business. We offer a variety of educational and inspirational content — from blog posts to lessons and full certification courses — that provides valuable business strategy software product and technical training to people worldwide. This educational content generates new customers for the business and delights our existing ones.

We’re looking for an innovative creative and passionate individual who can create high-quality educational content for HubSpot’s technical audiences including developers solutions architects and technical admins. HubSpot customers and partners in technical roles are a key component of the HubSpot ecosystem and are vital for the long-term success of HubSpot and our customers. As the HubSpot customer platform continues to advance and evolve we want to ensure that these technical specialists have the training knowledge and resources they need to successfully implement manage and customize the HubSpot customer platform. HubSpot also relies on the certification program to validate recognize and differentiate true experts in our technical community.

In this role you will be responsible for designing developing and delivering engaging microlearning content courses and certifications from start to finish and facilitating interactive live engagements for our customers and partners. Your expertise in creating impactful technical educational content sharing knowledge about the HubSpot customer platform and contributing to our customer education strategy will be pivotal in driving customer satisfaction and success.

In this role you’ll get to:

• Design educational content from start to finish that meets the learning needs of our technical audiences and the business needs of HubSpot.

• Bring new ideas examples technology and approaches to developing technical educational content.

• Conduct data analysis of educational content to define areas of success and improvement.

• Work proactively with cross-functional teams to improve the impact of educational content.

• Facilitate on-camera and live presentations to the HubSpot community.

• Stay up-to-date on the HubSpot product technical skills and industry trends to mentor coach and share knowledge with teammates.

What we’re looking for:

• Growth Mindset: Ability and desire to quickly acquire new technical skills stay updated on industry trends and adapt to evolving technologies in the SaaS space to effectively teach others and keep content relevant.

• Technical Skills: Strong grasp of technical concepts SaaS integration software development processes and cloud-based technologies to understand and explain complex topics to a diverse technical audience.

• Customer-First Mentality: Empathy towards learners to understand their challenges tailor educational content to their needs and provide support in their learning journey to enhance their technical skills and achieve their goals effectively.

• Instructional Design: Proficiency in instructional design principles adult learning methodologies and content creation tools to develop engaging and effective learning materials such as courses certifications microlearning modules and live engagements.

• Project Management: Strong organizational and project management skills to handle multiple initiatives simultaneously meet deadlines and maintain the quality and consistency of technical educational content across multiple channels.

• Stakeholder Management: Ability to collaborate with internal and external subject matter experts product teams and customer success managers to gather technical insights validate content accuracy and align educational materials with the needs of integration developers technical administrators and solutions architects.

• Communication Skills: Excellent written and verbal communication skills to convey technical information clearly concisely and effectively to audiences with varying levels of technical expertise.

• Problem-Solving Abilities: Strong problem-solving skills to troubleshoot technical issues anticipate learner challenges and provide practical solutions to help learners master technical tasks and job functions.

• Technical Tools: Proficiency with learning management systems content creation tools and analytics tools to create deliver and track the effectiveness of technical content and educational resources. Professional experience with React and the HubSpot customer platform or similar is preferred.

Cash compensation range: 66000-90000 USD Annually This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy . The cash compensation above includes base salary on-target commission for employees in eligible roles and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate including their skills experience qualifications and other job-related reasons. We know that benefits are also an important piece of your total compensation package. To learn more about what’s included in total compensation check out some of the benefits and perks HubSpot offers to help employees grow better. At HubSpot fair compensation practices isn’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees candidates and community.