Inbound Receiving Associate

SUMMARY

This position is responsible for providing world-class customer service in order to troubleshoot, diagnose and repair commercial food equipment and appliances (grills, ovens, skillets, fryers, etc)

OR refrigeration (walk-in coolers, freezers, ice machines, etc) for our valued customers.

ESSENTIAL DUTIES & RESPONSIBILITIES (Includes the following but other duties may be assigned.)

• Coordinate with management to assure consistency in our service strategy and execution.

• Properly troubleshoots, diagnoses and repairs commercial food equipment and appliances, HVAC systems and refrigeration.

• Defines service problems, collects data, establishes facts, and enters accurate information into ticketing system, as well as communicates effectively with manager

• Follows safe work practices and accident prevention procedures

• Maintains a neat and orderly facilities office, along with a good part and tool inventory.

• Conduct yourself in accordance with the company handbook

MINIMUM QUALIFICATIONS

• Relevant technical training, licenses, and/or certifications (i.e. EPA, CFESA)

• Commercial refrigeration and/or commercial cooking equipment repair experience

• Self-motivated with the proven ability prioritize and work independently

EDUCATION and/or EXPERIENCE

• High school diploma or GED.

• Two (2) years of education/experience in food service equipment repair or related area is a plus.

• Background experience in gas, electricity, plumbing and/or steam repairs or a strong desire and willingness to learn/study quickly.

• Strong experience in commercial HVAC and refrigeration is a plus.

• Knowledge or experience of on computer systems and tablets or a strong desire and willingness to learn/study quickly.

• Strong mechanical aptitude with hands on experience

Physical Requirements:

• Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds

• Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions

• Ability to work on ladders, roofs, and in rare cases, high, precarious places