Inbound Referrals Manager (Remote/Hybrid)

Join the Solar For All Revolution!

The Inbound Referrals Manager owns the high visibility PosiGen referral program from training staff through reporting and delivering on monthly objectives across advocate and sales RES team members. This role would be supported by the sales enablement and marketing departments with reporting and creative deliverables. The Inbound Referrals Manager oversees and coordinates project details. Their responsibilities include, but not limited to, preparing and managing referral budgets including weekly payments, answering referral customer service emails, managing the GTR app product functionality, PosiGen app functionality and more. The role requires an individual that is detail-oriented, deadline driven, comfortable presenting to multiple audiences and able to communicate cross-functionally. 

This role can be performed remotely in the Central or Eastern time zone.

Essential Job Functions

• Delivering ROI results and achieving key metrics in sales goals by market across all channels 
• Tracking and reporting on campaign results weekly to leadership and sales organization
• Managing payments on a weekly basis to all advocates and sales referrals in partnership with Accounting
• Manage customer service requests and inquiries to troubleshoot payments or advocate profile needs
• Develop new campaigns to drive referrals from new audiences (PosiGen employees, customers, RES and app advocates) using different media channels and plan for budgets to execute 
• Ensure brand Visual Identity and guidelines are followed within all creative and communications
• Overseeing the development of both print and digital marketing assets (advertisements, sales sheets, emails, etc.)
• Managing third-party vendor relationships, Get The Referral contracted partnership
• Reporting campaigns KPIs to internal stakeholders to deliver on lower Customer Acquisition Cost and drive higher conversion performance from the referral programs 

Competencies

• Quality focus
• Process management
• Customer Service
• Familiar with Salesforce and CRM database
• Presentation skills
• Technical understanding
• Excellent written communication skills
• Negotiation skills
• Budgeting
• Strategic mindset
• Critical thinking and analytical skills

Education/Experience

• Bachelor’s degree in Marketing or comparable degree  
• Min 3 years previous sales or marketing experience 
• Ability to multitask
• Proficient in Microsoft Office Suite (Word, PowerPoint, Excel) and Google business software 
• Knowledge of solar power preferred

About PosiGen

PosiGen is a people-centric, rapidly growing residential solar company committed to making Solar For ALL a reality. We aim to simplify solar, improve home efficiency, and generate opportunities for the underserved through our first of its kind, no credit check, guaranteed savings solar leasing program. 

As employees at PosiGen, we are passionate about furthering our mission of Solar For ALL. At PosiGen, we celebrate the individual and foster an environment where employees can be their true self. We strive to live every day by our values:

• Act with Integrity
• Be Humble, Be Kind
• Collaborate and Seek to Understand
• Deliver on our Promises
• Engage Passionately

PosiGen is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other factor protected by applicable federal, state or local laws. Individuals who require reasonable accommodations under the Americans with Disabilities Act in order to participate in the search process should notify the Office of Human Resources.