Inbound Sales Development Representative

Join the team as our next Inbound Sales Development Representative

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

This position is needed to act as a critical component of our go-to-market strategy and present an outstanding opportunity to learn fundamental sales skills in preparation for an exciting career in software sales.

Our goal is to create great customer experiences by being Twilio product experts and consulting with customers to identify their needs and pain points.

In this role, you’ll:

• BE BOLD: We’re looking for a hungry, ambitious, and talented individual who has a passion for communications and wants to start their sales career at a world-class sales organization.
• WEAR THE CUSTOMER'S SHOES: You are right for this role if you’re excited by working with customers, exceeding key performance metrics, and contributing back to the team through various leadership initiatives.
• DON'T SETTLE: You are a results-oriented individual who is excited by the prospect of fueling the continued growth and success of Twilio by growing our sales pipeline. You have a “can do” attitude and are relentless in pursuing goals and solving problems.

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• New or upcoming graduates, or 1+ years' of experience in sales development.
• Quickly and efficiently fielding and qualifying interest from our various inbound channels including, but not limited to, phone, chat, and request for contact forms.
• From these conversations, you will master the art of discovery, and inspire new use cases where Twilio can solve our customer’s challenges.
• Ultimately identify high value opportunities for the New Business sales team from the customers you connect with.

Desired:

• Bachelor's Degree is a plus, or relevant years of experience

Location 

This role will be based in our San Francisco, California office. 

Approximately 0% travel is anticipated. 

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.