Inbound Sales Representative

Description

An Inbound Lead Generation Representative is responsible for engaging with prospects and customers to generate new and expansive sales opportunities through organic inbound inquiries and marketing-driven inbound campaigns. The Lead Generation Representative's primary objective is to connect qualified prospects with respective sales account team members allowing them to further the sales cycle. The Lead Generation Representative will maintain and be expected to consistently meet monthly sales goals, as well as accurately notate activities in Salesforce.com in a concise and comprehendible manner.

Essential Responsibilities / Duties

• Qualify sales leads into opportunities from various inbound marketing programs and involve the appropriate team(s)

• Utilize internal and external data resources to conduct research on organizations and contacts to help drive quality of new sales opportunities

• Uncover needs and determine, in consultation with the prospect, mutual fit with SPS and best solutions for each account

• Meet response SLAs and utilize exceptional time and organizational management skills

• Utilize Salesforce.com to accurately track activity, update lead, account, and opportunity information, as appropriate

• Assist in the development of best practices within the lead generation sales process

• Maintain strong knowledge of the SPS services to maximize cross-sell opportunities

• Collaborate internally with sales, marketing and customer success teams to improve the customer journey

Minimum Requirements

• Bachelor's degree OR a combination of some post-secondary education PLUS 2 years of relevant work experience

• Minimum 1-3 years' experience in a sales or customer service focused role

• Capacity to absorb complex information and apply it accurately and quickly

• A knack for conducting independent research and data mining

• Goal and results oriented

Preferred Experience

• 1+ years of experience selling (outside sales, inside sales, retail sales, telemarketing)

• Proven experience and ability to build and maintain cross-departmental, multi-functional and collaborative relationship

• Proven competence with Microsoft Office (e.g., Word, Excel, PowerPoint, Outlook) and Salesforce.com

• Experience in technology, retail or equivalent industry with high degree of complexity

SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.

*EOE including disability/ veteran*

SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and

more.