Indirect Buyer Representative - Fixed Term

Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

Position Summary:

A Buyer representative performs basic to moderately complex order validation tasks and interacts with internal stakeholders and suppliers via email or call to address requisitions related issues. The Buyer is responsible for validating all assigned incoming requisitions and tickets quickly and accurately, with extreme focus on customer service and end user experience.

Key Responsibilities:

• Validate purchase requisitions accurately according to criteria in procurement playbook
• Comply with all internal audit procedures
• Follow-up on problematic orders to that couldn't reach vendor or remained unactioned on vendor side
• Take action on ad-hoc requisition/catalogue/process related issues. Supports root cause analysis and proactive steps to mitigate future issues.
• Provide support to requestors via email/chat or rarely phone
• Mentoring and training a new member of the team.
• Other duties as assigned

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• Minimum of 1 year working experience in multinational (ideally shared services) environment
• Confident knowledge of MS tools (Outlook, Excel)
• Ability to handle requisitions and emails/tickets within the agreed SLA
• Assist in the development reports, work instructions. Identify process improvement opportunities.
• Team person demeanor, quick learner, flexibility
• Positive mentality, "can-do" demeanor
• Customer service focus

• Accounts Payable working experience within shared services environment
• Process Improvement/Process Standardization/Process Automation experience
• Solid understanding of Coupa or ServiceNow is a plus