Industry Platforms, Implementation & Operations Manager

· Remote

Location

Remote

Type

Full Time

Job Description

Realtor.comJobs
Industry Platforms Implementation & Operations Manager

Industry Platforms Implementation & Operations Manager

Posted An Hour Ago
Be an Early Applicant
Austin TX USA
Hybrid
Senior level
Big Data • Real Estate • Software
Realtor.com® is an open real estate marketplace built for everyone.
The Role
Lead technical implementation and operations for industry platform launches: manage launch calendars design automation/AI workflows maintain Asana and Jira support Salesforce CRM transitions coordinate GTM and vendor integrations produce executive presentations and ensure seamless post-launch handoffs across cross-functional teams.
Summary Generated by Built In

Recognized as the No. 1 site trusted by real estate professionals Realtor.com® has been at the forefront of online real estate for over 25 years connecting buyers sellers and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools Realtor.com® not only makes a significant impact on the real estate industry at large but for consumers navigating the biggest purchase they will make in their life by providing a user experience that is easy to use easy to understand and most of all easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry making the right connections and building confidence through expert guidance.

Are you an operations expert with a knack for technical implementation and complex project management? Are you looking to work on a high-performing team that is transforming the real estate industry? If you want to pursue your professional goals while working in an innovative startup environment within a leading real estate tech company this work is for you. As the Industry Platforms Implementation & Operations Manager you will report to the RDC Next Senior Director of Strategy & Operations at Realtor.com. The RDC Next team is charged with building and delivering innovative solutions across the real estate ecosystem that deepen relationships with industry players consumers and brokers/agents. Apply and join us as part of the team shaping what is next!

What you’ll do

  • Manage complex product launch calendars ensuring all milestones and dependencies are tracked and met across multiple workstreams
  • Design and implement automation and AI-driven workflows across the post-signature lifecycle to streamline handoffs optimize operations and deliver highly scalable efficient process solutions
  • Maintain Asana project boards to meticulously track launch activities task assignments and overall progress utilizing automation and AI wherever possible
  • Support the transition of account management workflows into a matured CRM system (Salesforce) ensuring data integrity and process efficiency
  • Create and monitor Jira tickets based on detailed product feedback collected during early access product pilot programs
  • Support the creation of executive-level slide decks and develop narratives around key adoption metrics and product success
  • Communicate directly with external tech vendors to monitor progress towards technical integration activities and resolve dependencies
  • Coordinate go-to-market (GTM) planning for new feature launches within the Realtor.com+ platform
  • Bridge the gap between our customer support function and the account management and implementation functions to ensure a seamless post-launch experience
  • Coordinate with cross-functional groups including product engineering marketing legal finance account management and support functions

How we work

We balance creativity and innovation on a foundation of in-person collaboration. For most roles our employees work three or more days in our offices where they have the opportunity to collaborate in-person adding richness to our culture and knitting us closer together.

What you’ll bring:

  • At least 5+ years of experience in project management program management or technical operations within a fast-paced tech environment
  • Extensive experience with project management tools such as Asana and Jira and CRM systems like Salesforce
  • Demonstrated ability to translate complex data and adoption metrics into compelling executive-level presentations and narratives
  • Proven track record of managing technical integrations and coordinating with external vendors
  • Exceptional ability to multi-task and manage complex launch schedules with a high degree of precision
  • Diplomatic and constructive approach to cross-functional collaboration across Product Engineering Marketing Legal and Finance
  • Strong problem-solving skills and the ability to identify and mitigate risks during product pilot and launch phases
  • Bachelor’s degree or equivalent professional experience

How We Reward You:

Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include but are not limited to:

  • Inclusive and Competitive medical Rx dental and vision coverage
  • Family forming benefits
  • 13 Paid Holidays
  • Flexible Time Off
  • 8 hours of paid Volunteer Time off
  • Immediate eligibility into Company 401(k) plan with 3.5% company match
  • Tuition Reimbursement program for degreed and non-degreed programs
  • 1:1 personalized Financial Planning Sessions
  • Student Debt Retirement Savings Match program
  • Free snacks and refreshments in each office location

Do the best work of your life at Realtor.com®

Here you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com® you’ll bring your full self to work as you innovate with speed serve our consumers and champion your teammates. In return we’ll provide you with a warm welcoming and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us therefore Realtor.com® is an Equal Opportunity Employer regardless of age color national origin race religion creed gender sex sexual orientation gender identity and/or expression marital status status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal state or local law. In addition Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

Skills Required

  • 5+ years experience in project management program management or technical operations in a fast-paced tech environment
  • Extensive experience with Asana
  • Extensive experience with Jira
  • Extensive experience with Salesforce (CRM systems)
  • Ability to translate complex data and adoption metrics into executive-level presentations and narratives
  • Proven track record managing technical integrations and coordinating with external vendors
  • Exceptional ability to multi-task and manage complex launch schedules with high precision
  • Diplomatic and constructive approach to cross-functional collaboration across Product Engineering Marketing Legal and Finance
  • Strong problem-solving skills and ability to identify and mitigate risks during product pilots and launches
  • Bachelor's degree or equivalent professional experience

What the Team is Saying

Meek
Joyce
O'Shea
Gus
Tricia
Justin K.
Rachel S.
 Francisco (Javi) T.
Colleen C.
 Sneha R.
Bryan E.
Jeremy H.
Courtney L.
Maria R F.
Beth T.

Realtor.com Compensation & Benefits Highlights

  • Parental & Family SupportPaid parental leave for primary and secondary caregivers is complemented by backup child and adult care lactation support and adoption assistance. Family-building resources and a dependent care FSA broaden support across life stages.
  • Inclusive Benefits CoverageHealth plans span reproductive care fertility and family‑building gender‑affirming coverage autism programs telemedicine and mental‑health resources for adults and children. This breadth signals inclusive coverage for diverse needs.
  • Retirement SupportA 401(k) with employer match is offered with Traditional and Roth options alongside life/AD&D and disability protections. These elements provide structured long‑term financial support.

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The Company
HQ: Austin TX
1250 Employees
Year Founded: 1995

What We Do

We pioneered the world of digital real estate more than 25 years ago. Today through our website and mobile apps we are a trusted guide for consumers empowering more people to find their way home by breaking down barriers helping them make the right connections and creating confidence through expert insights and guidance. For professionals we are a trusted partner for business growth offering consumer connections and branding solutions that help them succeed in today's on-demand world.

Why Work With Us

The way home begins with you. With a diverse team of experts alongside you you’ll help us reach new heights at the forefront of the digital real estate space. Bring your extensive knowledge and deep expertise and collaborate with other passionate visionaries to lead our industry and revolutionize the way people find home in every form.

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Realtor.com Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
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HQAustin TX
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New York NY
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Scottsdale AZ
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Date Posted

06/06/2026

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