Information Security Analyst

You Lead the Way. We've Got Your Back. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

Description:

The Information Security Analyst will provide leadership, support and escalation within a small team responsible for Endpoint Security Products on PCs and Servers across the organization.

Main focus will be technical support and leadership with regards to operations, engineering and support of Endpoint Security products on PCs and Servers.

The successful individual will have charge of the endpoint security tools. They will need to assist with reviewing existing & new Endpoint Security products, policies, controls and processes to help strengthen and optimize current Endpoint Security capabilities, as well as identifying any gaps or technical solutions to further enhance the team's effectiveness and alignment with operational best practices.

Additional areas of responsibility include:

• Solve associated operational issues across laptops, desktops and servers
• On call rotational support for the team
• Collaboration with technology and business partners across functions/processes to ensure product currency, alignment, understanding and ongoing communication on product upgrades, policy changes or new deployments
• Make recommendations and assist in the implementation of changes to strengthen processes, procedures and compliance resulting in enhanced information security, service continuity or reduced IT risk.
• Provide documentation, metrics and reporting
• Support critical initiatives and planning activities

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside dedicated engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve ambitious problems. Amex offers a range of opportunities to work with the newest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.

Qualifications:

• Significant experience (+5 years) and demonstrated expertise working in the fields Infrastructure Security and Computing Platforms, including Windows, MAC and specifically Linux, as well as physical and virtual infrastructure.

Specific knowledge related to Endpoint Security products and required abilities including:

• Traditional Anti-virus/Next Generation Anti-virus
• Host Based Intrusion Prevention/Firewall Protection
• Next generation endpoint protection and advanced threat detection tools
• Real time endpoint data collection and investigation tools
• Endpoint Protection for Cloud hosted environments
• Infrastructure maintenance including application and database servers
• VB Scripting/Automation
• Microsoft SQL query language
• Good knowledge about current security industry solutions, standard methodologies, developments and trends.
• Proven problem solver with ability to provide in-depth analysis of complex problems, manage risk and make quick decisions.
• Able to provide thought leadership / direction to a small team, assisting with training and mentorship, as well as support / guidance around priorities and overall team goals.
• Familiarity with incident and change management practices and solutions
• Excellent written and oral communications skills.
• Exceptional relationship and collaboration skills within a team, as well as with external vendors / solution providers, technology colleagues and business partners.
• Professional certification preferred, such as CISSP, CISM, or SANS

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e., 2 doses for Moderna/Pfizer and 1 dose for J&J) and, for medically eligible* colleagues, a booster shot, in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.