Information Security Analyst-Network Security & Engineering (REMOTE OR HYBRID)

You Lead the Way. We've Got Your Back. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

Description

This position will be part of a Network Security Architecture and Engineering team responsible for operational management and engineering support infrastructure across a company Global network. The successful candidate will be responsible for handling service requests from the Business and Technology teams, analyzing/validating the requirements, defining the access rules, scripting the changes, and providing troubleshooting support with any access issues. This individual will assist with reviewing existing tools, applications, and processes to help strengthen and optimize current capabilities, as well as identify any gaps or technical solutions to further enhance the team's effectiveness.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.

Minimum Qualifications

• Significant experience (+5 years) and demonstrated LAN and WAN expertise working with Palo Alto Firewalls, Cisco Firewalls, Routers and Switches.
• Experience with WAN technologies and protocols, including best practices designs and troubleshooting.
• Routing protocol experience (Static, OSPF, EIGRP, BGP) redistribution and summarization.
• A thorough knowledge of routing protocol metrics to aid in desired traffic flow.
• Experience working with highly available and redundant networks.
• Knowledge of Spanning Tree and Switching Technologies.
• Thorough understanding of Client / Server applications.
• Extensive knowledge and use of protocol analyzers (sniffers, etc.)
• Proven problem solver with ability to provide in-depth analysis of complex problems, manage risk and make quick decisions.
• Excellent presentation/verbal communication skills and the ability to train and mentor other team members.
• Experience in relationship management and collaboration skills with external vendor partners, technology colleagues and business partners.
• Palo Alto, Cisco, (ISC)2, ISACA Certification or ITIL Accreditation preferred.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e., 2 doses for Moderna/Pfizer and 1 dose for J&J) and, for medically eligible* colleagues, a booster shot, in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.