Information Technology Associate

a.i. solutions is looking for an Information Technology Associate to join our team to and support the NASA Launch Services Program (LSP) through the Expendable Launch Vehicle Integrated Support (ELVIS) contract at Vandenberg Space Force Base (VSFB). With oversight, the associate shall support the operation of and perform preventative maintenance on devices and applications for the Mission Operational Systems including, but not limited to, Mission Operations Communication System (MOCS), Mission Video Systems (MVS), NASA ELV Telemetry System (NETS), and Telecommunications Transport Systems (TTS), listed by reference in Attachment J-09, Government Support Systems Hardware and Software Resources, as well as other information technology hardware, software, and systems.

Primary Duties & Responsibilities

• Support with installation, programming, testing, maintenance, troubleshooting, repair, and documentation of hardware and software systems to include, but limited to: cabling, connectors, and other tangible system components.
• Assist with installation of hardware and software systems per engineering specifications.
• Assist with programming hardware and software systems per engineering specifications.
• Support testing and analyze hardware and software systems to establish system baselines and remedy system failures.
• Assist with maintenance of hardware and software systems to ensure operational readiness through system monitoring and periodic maintenance instructions.
• Assist with troubleshooting of hardware and software systems to isolate the root cause and provide status reports.
• With support, repair hardware and software systems per engineering and/or vendor specifications.
• Follow pre-defined documentation to include, but not limited to, drawings, procedures, and spreadsheets to ensure proper implementation. Provide redlines to ensure accuracy and configuration management of hardware and software system documentation. Actively strive to further technical knowledge and abilities pertaining to the job.
• Perform all work within the scope of all company and government procedures of the contract.
• Participate in regularly scheduled project, system, and mission planning meetings.
• Assist in the develop, submission, and status of purchase requests to ensure timely delivery of materials.
• Ensure projects and tasks in the SharePoint Management System are maintained to provide accurate status to NASA, spacecraft customers, and management

Minimum Qualifications:

• AA/AS degree in technical field, proven relevant work experience, or industry certifications
• Ability to obtain and maintain a secret security clearance and a valid California Driver's License

Additional Requirements:

• Ability to relate to customers in a professional manner
• Proven ability working in a team environment
• Excellent communication skills, both written and verbal
• Proven organizational and project management skills with the ability to multi-task
• Must be able to frequently stand, sit, and walk short distances.
• Must be able to lift, carry and install equipment (as identified in Primary Duties and Responsibilities) and run cable.
• Must be able to work safely in confined spaces.
• Must be able to support required shift work and overtime.
• Must be able to work with minimal supervision in the performance of all duties and responsibilities.
• Must be able to travel as required for operational and mission requirements.
• Must use every effort to exercise compliance with established safety and health rules, regulations, and laws. Think "Safety First" at all levels within the organization and ensure that the workplace is kept in a clean and safe condition.
• Perform duties and responsibilities that may at times be outside normal activities and assignments but are necessary to provide timely and required support to NASA, their customers, and the company

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)